Wasatch Peaks Credit Union

I have been with Wasatch Peaks since 1993 and absolutely appreciate how trustworthy this institution is. I have never had a bad experience with an employee and my questions are answered with sincerity and problems with questionable amounts that are trying to process or have processed, are addressed and remedied. I would recommend this branch to anyone looking for a banking institution.
8 years ago (24-05-2017)

We've always had positive experiences with Wasatch Peaks. And my children love the yearly movie night they do for the family. We had a car loan with them and never had any issues. They were very excited for us when we paid our car off and we got our car title very quickly from them. Would recommend them.
9 years ago (22-02-2017)

A younger girl, who was a loan officer, who was short with brown long hair tried to help me apply for a loan. Her attitude as in her body language and tone of voice was horrible and did not make me want to get a loan from her. She was not responsive or attentive to my needs or what I was looking for in a loan. She did not have any interpersonal skills whatsoever! She did not recommend other solutions for me. She made it seem like I was a nuisance for being there. Never going to this branch again, yet alone talk to her!
9 years ago (15-11-2016)

I have been with this bank for about four years now and I have had nothing but problems with them. I have lost money due to their negligence, I've been given multiple cards because they constantly freeze my account without notice or reason, I can never get ahold of a real person when calling for information and no one has ever been able to help with online banking. No one seems to have proper training in how to help , the customer service is unbelievably rude. I wish I had something nice to say about them but I don't, because of all the years of trouble I've had with them I moved banks and will no longer trust them with my money.
9 years ago (27-06-2016)