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Reviews, get directions and information for Walmart Steinbach Supercentre

Walmart Steinbach Supercentre
"Walmart Canada provides Canadians with easy access to everyday essentials at everyday low prices! With in-store and online shopping and our easy-to-use app, you shop how you want, when you want, and where you want. Choose in-store or curbside pickup, or fast and reliable home delivery. Regardless of how you shop, you'll discover a great selection of electronics, baby essentials, video games, toys, home furniture and appliances, clothing, exercise and fitness equipment, pet supplies, and more from the brands you trust. Save Money. Live Better. Start shopping!"
Address: 184 Provincial Trunk Hwy 12, Steinbach, MB R5G 0Y1, Canada
Phone: (204) 346-9717
State: Manitoba
County: Division No. 2
City: Steinbach
Zip Code: R5G 0Y1


Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: Closed


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Reviews
I was informed today that all the self check outs even the large ones are now for 15 items or less. I was told I would have to take my order to the cashiers which I prefer not to use. Many of the self check outs were not being used while I stood in a line up at the cashiers. Why? Always better to give customers more choices not take them away. Will do my big shops elsewhere.
I'd like to give more stars, I love Walmart...we mainly do online order and pickup in store but today we went into the store. The customer service is really lacking. We went to the self check-out and there were only 4 tills open and the lineup was long. What the issue is, was there are two ways to enter self checkout and one side waits longer.maybe cordon off one side? When I asked the associate why more tills weren't open I was met with massive attitude. "I can only watch 4 tills I'm only 1 person!" Yikes lady. I asked my question politely but was met with hostility. My thoughts are: why does the associate need to watch us at all? Is it for theft? Isn't the whole idea of self check-out to move things along and quickly? I understand it's a long weekend, it's sucks to have to be working and all. Another issue is with online orders. So often items aren't in stock on the online app but then when you go into the store, they are on the shelf.
We got bought Christmas gifts trading cards for friends and they were marked at 40% off, my wife went to the checkout and it wasn’t coming up 40% cheaper, she told the guy working the self checkout that she would like to remove them from her cart if this was the price, and he told her that customer service would help if we paid for it and take it there, they would refund the difference. She did that and was told that the 40% was already taken off, my wife told the lady working the customer service counter that she told the guy working the checkout she wouldn’t have bought it if she knew that and that he had said the customer service would look after it. Well it was a final sale item and they refused to give her the 40% off the price that came up and refused to take it back and refund even though it never left the store as it was final sale, even though it wasn’t posted or mentioned that it was final sale, plus it went straight from the register to customer service 15 feet away! The lady working the customer service counter was rude when my wife asked if she could talk to the manager directly, to give her more information about what had happened. She told my wife that she didn’t need to speak to the manger because she “customer service lady” already had. They also gave the excuse that the guy who informed us customer service would fix it, was training and he didn’t know, so that is somehow our problem and we are now out more money than we had budgeted for. It was a terrible experience and I will have a hard time going back. I have always had great experiences at this location in the past but it feels completely ruined now.
Why have 2 self checkout sides and then Close one? And have one side 20 items or less, dumbest idea ever. I prefer to use self checkout at all time. Now we have to wait in a long line for a chaser to do it? That’s the point of SELF CHECKOUT. I will no longer be shopping here
Worst worst worst shipping and handling ever!!! We had ordered our tv from Walmart and it took 2 months for it to come in. In these 2 months they had the same TVs in stock and refused to give us one. When our tv did end up coming in the store the box was completely destroyed along with our tv inside of it! They also refused to exchange it when it was destroyed, just wanted to give us our money back. We waited 2 months to give this tv as a gift and they completely screwed us over! Will NEVER order anything from Walmart again! Customer satisfaction guarantee doesn’t mean anything to Walmart!!
My Fiancé bought a TV in early November during Black Friday. We waited almost 2 months to even get the TV. They had some TVS of the exact same one we had ordered online so I went in and asked why ours is still in transit when they have 15 of the same TVs in stock on the shelves. They said they can’t give us one from there unless we purchase it for the price it was currently listed at. And that they couldn’t refund us until the one we had ordered arrives in store. So we patiently WAITED WAITED AND WAITED SOME MORE. FINALLY the TV arrived so we went on to pick it up. Upon the arrival of the TV we noticed that the TV box was completely destroyed so we had mentioned it that possibly the TV would be destroyed as well but they didn’t care and refused to acknowledge. We took the TV home and opened it up and took it out of the completely destroyed box and noticed that the screen of the tv had been ABSOLUTELY DESTROYED. Didn’t work what so ever. SOOOOO we went back to Walmart to see what could be done and they refused to help us with anything except give us a refund. I don’t want a freaking refund, all I wanted was the TV in perfect working condition we had bough and payed for and may I mention again WAITED 2 months for. NOOE NOPE NOPE couldn’t help is, didn’t care to help us and was completely rude. Soooo we decided to just give up and take the refund…. May I mention that will come only in like 2-3 business days. WHAT A JOKE WALMART. Absolutely PATHETIC. WORST COSTUMER SATISFACTION GUARANTEE I HAVE EVER EXPERIENCED
They forced me to use the regular checkout and wait in a line for 20 minutes to have my groceries all bagged wrong, because they didn't wanna open the self-serve. It's less work for you. And why have the express lane open but not the regular self checkout? I have to rebag all my groceries in the car when it's freezing outside. Worst grocery store ever, im canceling my Walmart Mc and switching to superstore
I do enjoy shopping here, but it is very noticeable that staff are interacting more with one other and not doing their job. I went to pick up an over the door organizer and that area like others was very messy, couldn't find one. As I was walking away there was a big package of these organizers on a shelf, not hung up where it was supposed to be.
Had a question with a products price on the shelf not being it's actual price,I was not mad, just curiouscashier was very professional and kind, they called the manager over and my questions were heard and answered with dignity and professionalism. I was appreciative that when they realized i was not being hostile, they also were courteous and helped me understand. Very impressed!
Customer service is poor most are very inexperienced getting help with heavy items is almost impossible. I have had to hunt down a guy outside doing buggies to help me with heavy items....I am 75 and many times things on top shelf I can't reach so I have to ask a taller customer or climb on a shelf to reach...lets hope I don't fall........
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