WallyPark Airport Parking

On July 20th, I arrived at Wally Park in Milwaukee to find that my battery was dead. I called AAA but while waiting for their arrival, an employee named Ross noticed I needed assistance. He volunteered to help me start my vehicle with jumper cables. We successfully started my car, which really saved my evening since AAA never did appear. Ross went over and above normal customer assistance. He was pleasant and helpful. In addition, both of the young women in the office were supportive. The customer service of the Milwaukee facility was outstanding.
7 years ago (24-07-2017)

We were double charged by WallyPark and proved it but they still refuse to refund our double charge. We made the reservation through a 3rd party website and got a good rate. When we checked out of WallyPark I could not find my receipt that I paid. It was 11pm and we were blocking the gate. The attendant said that if I found my receipt when I got home, just call to get a refund for the gate charge. I did so and the person on the phone from WallyPark assured me I deserve a refund. As did the person I talked with a week later. Now "Customer Service" says that since I paid the first time through a 3rd party, they can't refund the gate charge. What? In what universe do they live? We all use 3rd parties to make reservations for parking, hotels, rental cars, etc. This is highway robbery!
7 years ago (23-08-2017)

While Wally Park Milwaukee is a safe, reasonably priced place to park your car it is SO difficult to get out of the place. They don't seem to know how to confirm if anyone has paid ahead so we got charged twice, sometimes the exit booth is manned and other times its not so you have to go inside. There just seems to be so much confusion when it comes time to leave. I have had a couple of experiences at Wally Park and frankly each departure is a complete headache. Why can't they have an exit booth like at the airport? You put your ticket in and pay by credit card or enter your confirmation number from your on-line reservation and you are on your way. It would cost them less in labor and make the experience much more pleasant.
7 years ago (03-10-2017)

A pretty sweet deal if you book through a 3rd party in advance. The shuttle is nice but it was hard to find the pickup at the airport.
7 years ago (11-11-2017)

By far the best one around! Exceptional customer service. Brilliant shuttle timings too. Absolutely no complaints.
7 years ago (07-10-2017)