Pharmacy closes without notice making it difficult to get much needed medications. Staff always seem to be in bad moods and speak to elderly customers poorly and without patience. Staff seem to be unaware of what to do or how to do things when customers are asking questions. Even with receiving calls regarding medications already being filled you show up to pick up and they all of a sudden don't have the medication and it's now on back order. So my child has been out of medication for over a week. This is unacceptable
I have been going to this pharmacy for over a year and it’s just gotten worse and worse. My typical wait time is at least half an hour for a line of just a few people, the drive thru has since closed, and there have been instances where I have been unable to secure extremely time sensitive prescriptions in time, including the day of a surgery where my partner waited more than 3 hours for it to be filled while I was in excruciating pain. I have cancer and the timeliness of my meds is very important. They’ll also just close with no notice on random days??? Staff does not offer any consolation or offer to fill prescription in a timely manner in these cases while in store, even when I have been assured from earlier visits in the day it would be ready at a specific time and then they close for the day leaving me another full day without time sensitive meds. I understand being short staffed and am certainly empathetic to that, but there is a lack of empathy on the other end for those of us in desperate need of our meds and I’ve been spoken to extremely rudely and seen that behavior toward others as well. Unfortunately I will be driving further away for my prescriptions from now on.
Most unreliable pharmacy ive ever used. They seem to always be closed when we have something called in. And when open orders are never ready. We have to wait even a few days after it's been called in. Not sure if shirt staffed or what but its terrible