Wonderful beautiful service loved it just lovely I hope to go again soon.so efficient kind helpful I had such a nice time a group of us took a day trip to London, they were so helpful especially to our family that needed assistance entering and exiting the train,they had food sandwiches and drinks pop, coffee, and ect. And you can bring your own food.will definitely travel again with them soon.
Took this train on April 20 leaving from Toronto to Vancouver! Arrived April 24th in Vancouver! First the ++++ The Food was amazing and the car Attendants were also very nice! Very helpful and courteous! We had a cabin for 2 ! Top and lower bunk! Much too small and crowded and to be quite honest if I were to do this again and I might I would book a birth for 2 as you have much better seating and the sleeping a lot roomier! It’s not as private but it’s worth the space! The price is also considerably lower as well! You get all the perks of the room. With meals and everything even more room for suitcases ! The showers and restrooms are located very close to the births and are kept very clean! You get an abundant amount of towels soap shampoo ! If you are not skinny thrn don’t get the room for 2 ! The births are much more roomier! You also realize that you spend little time in your room as you h e the club car, the observation car, the games room car and all sorts things ! There are always complimentary snacks for the taking and fruit ! Dining is amazing as have a choice of 3 seatings! Also a nice choice in the menus items! Their desserts are amazing as well ! Do t even compare the meals to Amtrak Service not even close! My photos will show the proof! Now for the negative! The Wine prices are ridiculous at $ 12,00 a glass ! They also charge $70,00 for a bottle ! I guess they don't want to sell the booze! Bring your own is much better ! The service in the dining car is very good as well ! The train runs late all the way but seems to arrive always on time ! The observation car is very nice as well and it’s also a very social. I met a lot of nice people and made friendships! The scenery is great but until you get to Alberta it’s a lot of Birch Trees along the way! The beds are super comfortable and the linen crisp and clean! Save yourself some cash $$$ and book the Birth! If you can afford the top rated room it’s very expensive but then you get top service, feee booze and amazing accommodations again however remember you spend little time in your room!
Friendly service, but a bit of a mess with parking, and boarding the train process. Via Rail treats their services too much like an airline business model. Not sure why weighting a luggage is necessary, it's a train. Also the pre-boarding process was pretty much non existent for most people sitting in the pre-boarding area aside from 3 people with wheelchairs.nOver all, just OK. As long as they keep tickets priced low, the service is worth it. Otherwise flying is just as tiresome but a lot quicker.
Enjoyed the business lounge ith the fam...was able to take a few shots locong the design and architecture!
Big and open - good sight lines but poor acoustics, you have to really listen closely to the announcements. Excellent helpful staff.
