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Reviews, get directions and information for Vchrome

Vchrome
Address: 164 Ronald Promenade , Montreal H4X 1M8, QC, CA
Phone: (514) 979-7675
State: QC
City: Montreal
Zip Code: H4X 1M8


Opening Hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00


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Reviews
Very well situated, at a walking distance from two subway stations and many restaurants and shops. Comfy enough beds, I guess. But that's about where the positive ends and the horror begins. For such a big hotel, we expected parking. To our biggest disappointment, we were greeted by exactly zero parking space and had to roam the Montreal streets to look for paid parking. Upon entering our room, we thought it looked normal enough, albeit very small and quite old-fashioned. Upon closer inspection, we found stain after stain after stain. The room was clearly not cleaned regularly, nor thoroughly, as it was one of the dirtiest and grossest hotel room I had ever had the misfortune of being in. White stains on the bedsheets. Yellow stains on the bathroom ceiling that started sweating when we showered. Unknown stains of all sorts on the walls and curtains. Mold on the ceiling. Blood stain inside the lampshade ?!? Ants in the bathroom. ON THE 7TH FLOOR. All in all, an absolutely disgusting experience. We did not choose this hotel and are definitely never going back, nor recommending it to anyone. Just stay away and your life will be all the better for it.
After having asked to fix the toilet 3 times in 2 days, I come back to my room and the toilet wasn’t fixed yet. So I call the reception and maintenance is in my room to fix the issue within 3 minutes. I wish I didn’t have to get upset to get some results. Overall, not worth the stay for the price.
This place was awful. Our room was full of checked when we checked in, and none of the towels, bedding, sheets, or pillows had been changed. They may have been under staffed, but we requested service over the span of two days, and nothing happened. The kid at the front desk told us he "could do nothing," while he could've just come empty our overflowing trash himself. Finally, on the THIRD day, our room was cleaned. There was also no gym, trashy Wi-Fi, and the elevators are creepy. The cleaning ladies were nice but they all had long, long lists of rooms to clean, which probably meant that the hotel was overworking them. If I could give negative stars for room maintenance and front desk service, I would.
Don't forget to use ʜᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking a room. This site will compare hundreds of booking websites and normally will have prices much cheaper than others! Thank me later on! This hotel is one of the best in the area. I have been coming here for a long time. If you decide to stay here you for sure will love it I'm sure! Seham was so helpful and took care of all our needs during my wife and I 3 day stay at Hotel Chrome. She was very kind and professional.
Not the worst spot in the world but it's nothing to write home about haha. The front desk worker was very polite and accommodating. If you're looking for a decently cheap spot to spend the night, I would recommend It's nothing fancy but it definitely isn't bad!Rooms: 3/5
I had to call reception to obtain confirmation of charges made on my invoices which were printed incorrectly. After several attemps trying to explain what I was looking for, the Director of reception was very rude by constantly interrupting me and believe it or not, shouting at me! After trying multiple times to obtain what I was looking for, as I already had the information she was giving me, she hung up on me!! What a professional way to deal with the public!! Thankfully, I called the Accounting Department and spoke to a nice lady who was very sympathetic with my situation and immediately gave me the information I was looking for within a few minutes. I told her what had happened before I called her and she apologized for the awful and unprofessional way I had been treated. We sent our employee at this hotel on work purposes and will not be giving our business to this establishment in the future. From the experience I just went through, this Director of reception should not be in the position she is in as she has NO CLUE how to deal with the public. OUT WITH HER!!!
If you pay it directly through the Hotel they're going to steal your money so do it through apps like booking but watch out for the non refundable reservations. Staff was rude, unresponsive and irresponsible. Also have in mind breakfast is not included for a night that's 100$ or more once you pay the taxes They didn't clean up my room or changed any of the towels, soap, shampoo or coffee
If you're prepared to take care of yourself with very little help from staff, you'll have a pleasant stay. Come early. Leave early. Pray you don't need anything. The room was ok. Good for the price. But you get what you pay for. Walkability: Sidewalks aren't very well maintained in the snow here, so be very careful.
It was okay. I'd say adequate for the price, but my sister paid and I don't know how much. One thing I didn't like was that it was sort of low tech with no smart T.V.s so no streaming; also there was no microwave, there was internet however and the staff was pleasant.Rooms: 4/5
Nice hotel, very affordable. Not a lot of amenities but the rooms are nice. Always smells fresh and clean after the cleaners leave
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