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Reviews, get directions and information for Vantage Trust

About

VAntage Trust Federal Credit Union is a unique, not-for-profit, member-owned financial institution.

Story

VAntage Trust Federal Credit Union has been serving its members since 1948 when it was founded by the employees of the VA Medical Center, Wilkes-Barre, Pennsylvania. We now serve over 8,000 members. Our membership also includes members from 70 active Select Employee Groups (SEG). We are chartered by the federal government and regulated by the National Credit Union Administration (NCUA). Member deposits are federally insured up to $250,000 by the National Credit Union Share Insurance Fund (NCUSIF).

Visit us at:

Main Office
881 Mundy Street
Wilkes-Barre, PA 18702
Ph: (570) 819-3337
Fax: (570) 819-3366
Toll Free: (800) 749-5290

Nanticoke Branch
158 South Market Street
Nanticoke, PA 18634
Ph: (570) 258-3200
Fax: (570) 258-3203

Hughestown/Pittston Branch
405 Laurel Street
Pittston, PA 18640
Ph: (570) 602-3650
Fax: (570) 602-3654

Address: 881 Mundy St, Wilkes-Barre, PA 18702, USA
Phone: (570) 819-3337
gro.ucftsurtegatnav@sutcatnoc
State: Pennsylvania
County: Luzerne County
Zip Code: 18702


Opening Hours

Monday: 7:30 AM – 4:00 PM
Tuesday: 7:30 AM – 4:00 PM
Wednesday: 7:30 AM – 4:00 PM
Thursday: 7:30 AM – 4:00 PM
Friday: 7:30 AM – 4:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


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Reviews
How to report debit cards lost or stolen outside business hours??? Teller line is a joke...it doesn't even have an option for this. Talking to a live person outside business hours? Of course not...Even the number provided on the website isn't updated with the current Teller line number which doesn't have a lost or stolen card option. Meh. I hope I still have money left on my card when I speak with someone at the local branch. **update: no atm's to deposit funds...withdrawal only!!!! negative rating!
8 years ago (15-05-2017)
Loved the interest rate this bank gave me. Lowest one I've gotten for a loan yet. The process was quick and easy.
8 years ago (23-03-2017)
Poor service. Staff rude. Drive thru often closed due to lack of staff. I am handicapped and this makes banking almost impossible for me. I was told they would not be able to help me.
9 years ago (20-02-2017)
I don't know who the young brunette is working at the Wilkes-Barre branch but she is rude as hell every time I go there and today was no exception. .. I walked in to make a withdrawal and she was blatantly laughing at me with an other coworker while an other girl helped out.. the amount of disrespect she shows customers is beyond uncalled for and if that's the way your company does business then i might as well take mine else where!!! loyal customer 8 years and that's what I get. .. thanks Vantage trust.. PS: they like to overcharge with a lot of hidden fees so customers beware!
9 years ago (19-05-2016)
They always treated me fairly and were friendly, much better policies than the big banks.
9 years ago (20-06-2016)
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