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Reviews, get directions and information for Valleyview Veterinary Clinic

Valleyview Veterinary Clinic

About

Small animal veterinary clinic in Kamloops, British Columbia. Providing first opinion patient care for all of your family pets; whether furry, feathered or scaled!

Address: 1662 Valleyview Dr, Kamloops, BC V2C 4B5, Canada
Phone: (250) 374-5649
ten.sulet@tevweivyellav
State: British Columbia
County: Thompson-Nicola
City: Kamloops
Zip Code: V2C 4B5


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:00 AM – 5:30 PM
Sunday: Closed


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Reviews
We've been bringing our pets (2 dogs and 2 cats) here since moving to Kamloops a year ago. Staff are friendly, caring, considerate, helpful and always follow up to see how our pets are doing. Doctors and technicians are great and up to date in their field.
7 years ago (03-05-2018)
I brought my sick cat here 2 times for the same problem, once on Friday morning and again 3 days later on Monday morning. He was not being himself and I could tell that something was very wrong. I seen a different vet both times. I told both vets that it was a possibility that he had eaten an earplug. First vet decided to check for crystals in his urine. He said he could run other tests if I wanted but didn't sound like he thought any would be worthwhile and he thought he was fine to send home. The vet I seen on Monday suspected a bowel obstruction after doing some xrays and suggested an overnight stay with IV and force feeding as a first course of action to see if he could pass it on his own. I was not made aware of any risks of this choice of action, and I'm kicking myself for not asking questions and just taking the advice of the vet. That evening before they closed I called to check in and my cat was apparently doing well. The next morning I got a call that my cat did not make it through the night. I wrongly assumed my cat was in good hands being at the vet's office overnight, but in actuality he was left alone overnight to die. Further investigation after his death revealed that it was in fact an earplug he had eaten, just as I had said to not one but two different vets. Finally, a seemingly sympathetic receptionist tells me the cremation options ($150+ for a private cremation) on top of the $600 bill I have to pay. Fortunately I was aware that the City of Kamloops Bylaw office will do a private pet cremation for $42. Heartbroken that my healthy 4 year old cat's life was cut short by a series of wrong decisions, both on my part and the vets at this clinic.
8 years ago (12-11-2017)
The person I spoke to on the phone was very dismissive and about as unhelpful as they get. As I was trying to ask a final question, they hung up on me mid-sentence. I'll be picking a different vet clinic from now on. Very unprofessional and rude.
7 years ago (09-03-2018)
Caring staff and can tell they love our fur babies as much as we do.
7 years ago (29-01-2018)
At about 5pm on a saturday, my cat had been chased by a dog and was so scared she ran into a fence. He jaw was broken and she was clearly in a lot of pain, as her second eyelids were prolapsed and HER TOOTH WAS STICKING OUT THROUGH HER UPPER LIP?? It was an emergency, so we took her to Valleyview Veterinary Clinic. Let me remind you: it was 5pm. On a Saturday. They took her in, but demanded we pay the 2000 dollar fee on the spot. They would not even look at her without their money. They didn't care my cat was suffering. They just wanted their money. This premises is into the veterinary business for the wrong reasons. Low and behold we don't go there anymore.
8 years ago (16-08-2017)
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