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Reviews, get directions and information for Valley Federal Credit Union

Valley Federal Credit Union

About

See how Valley is the right move for you. Become a member today.

Story

Above all else, our primary motivation is always you. As a not-for profit organization, we truly operate for the well-being of our members. Unlike customers who just use the services of a financial institution, credit union members become part owners. And any profit generated is automatically put back into Valley Federal Credit Union to pay dividends, build reserves, and pay operating expenses.

In that way, being a part of a credit union is really more like being a part of a close-knit family—one that functions for the betterment of all parties involved. If you are already a member of the Valley family, we'd like to thank you for your commitment to us. If you're not, we'd like to invite you to join a credit union that revolves around its members.

Visit us at any one of our eight locations:

Billings Heights Branch
1445 Main Street
Billings, MT 59105

Columbus Branch
400 E. Pike Avenue
Columbus, MT 59019

Custer Branch
1541 Custer Avenue
Billings, MT 59102

Roundup Branch
216 8th Avenue East
Roundup, MT 59072

King Branch
3025 King Ave West
Billings, MT 59102

Downtown Branch
207 North Broadway
Billings, MT 59101

Cody WY Branch
1902 Cougar Avenue
Cody, WY 82414

Grand Ave Branch
2955 Grand Ave
Billings, MT 59102

Impressum

View all our locations: https://www.facebook.com/ValleyFederal/app/465444530141404/

Products

Checking: Rewards, Basic, Student, Classic 55, Opportunity, Premier High Rate, and Business

Savings: Rewards, Regular, Business, Money Market, Stash, and Christmas Club

Certificates: Youth, Money Market, Step-Up, and Small Saver

IRAs

Loans: Recreational Vehicle, Fixed Home Equity, Mobile Home, Personal, Variable LOC, Variable HELOC, and Variable First Mortgage

Platinum Visa Reward Credit Cards.

Contact us for details, we'd love to hear from you.

Address: 1541 Custer Ave, Billings, MT 59102, USA
Phone: (406) 656-9100
State: Montana
County: Yellowstone County
Zip Code: 59102



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Reviews
Never had an issue dealing with Valley for 3 years until dealing with the Custer branch. Had a loan officer with terrible customer service, and her manager who was even more unprofessional. I went above her head and 100% understand why they don't value their customers, and treat them like they're beneath them.
8 years ago (14-12-2017)
I've been a member for 16 years. They are a good institution with low fees. They try really hard and, from middle management up, they're people are pretty good at knowing what they're doing. This is good because it shows that city bank or Goldman doesn't own them and pull all the strings in the background. If you're a high powered investor/banker type, stay away. They and We don't need you. Thanks to Everyone at VFCU!
8 years ago (03-07-2017)
Trying to close on a house. Wanted my last two months bank statements for the home loan. Valley Wanted to charge me $5 a statement (I realize not alot, but still, I bank with them and don't feel I should have to pay for a print). Lady took snobish tone with me.
9 years ago (09-02-2017)
They are crap. Offer life insurance policies that most of there customers don't know about it. Then if and when there is a claim they won't close the accounts or fulfill the policy. Would never use them again
9 years ago (25-10-2016)
Great service, always trying to help you out. One of the other reviews complains about the hours but this is a bank with what most people would call "banker hours".
9 years ago (01-11-2016)
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