Urgel Bourgie Ltée

This place deserves NEGATIVE plus NOTHING! Don’t waste your time. Beautiful place and that’s it!!! Horrible communication. Not only do the take your money, they also take your energy because you and your family end up doing it all. Just to list a few….. No one to help facilitate guests, didn’t set up enough chairs in the room, no over flow room, only the receptionist there but no one else of authority to speak to, they cut the live feed after maybe 20 seconds of video!!!! Family members from several countries trying to watch and ended up missing the ceremony! No video of the ceremony…. Heartbroken. Absolute garbage, straight thieves.

I would give 0 stars if I could.nIf you are South Asian, do not bury your loved ones here. They do not know how to properly dress them in the garments and just throw it on your loved one's body. We had to re-drape my mother's sari on her as she laid in her casket, during her funeral.nThe funeral director also failed to apply for my father's widowers pension. Spend your money elsewhere because they don't alleviate the distress of losing a loved one AT ALL.nDespicable.

This cemetery is maintained impeccably both inside and out, and the staff are very helpful and exceptionally courteous.nnI can’t speak for funeral services, but they successfully helped me find my relative’s burial site. Very organized repertoire inside.

I witnessed the burial of my grandmother here. Quick, simple, no-nonsense.nnI do, however, take issue with the absence of information on package costs. When I made my arrangements at Actuel, they were up-front about absolutely every single damn thing: their catalog of prints, their reliquaries and trinkets, their jewellery, their urns and caskets, pretty much anything and everything that needed to be made clear. I knew exactly what I could expect to be paying for what and what I could expect to be in any given package. None of that here, which should give pause to anyone of very limited means. Study their model, put your cards on the table facing up, don't give us any rude surprises, we're not interested in that.

Thank you to Daniela Romano funeral counselor at Urgel BourgienAll my requests were fulfilled without hesitation.They perfectly understood everything we were going through and accommodated our every request. I am very grateful for how the burial of my mother was organized.nn- Jewel Alleyne & family