University First Class Painters

We have a great crew this year, painting on the Boys and Girls club in Vancouver. A great cause and great job by the crew.

Hired University First Class Painters to paint my house last summer. Cam gave me a reasonable estimate on the spot and his crew completed the work properly and on time. I would recommend this company to anyone.

We are so pleased with Cameron Knox from University Painters who painted the exterior of our house this May. Cameron and his crew arrived on time each day, cleaned up at the end of each day and were pleasant to work with. The job he did was to the highest of standards and we are so happy with the results. I highly recommend Cameron and his crew from University Painters.

This group was so great to work with! So kind and respectful of the space with lots of attention to detail

I offer this warning for anyone considering using university first class painters. Truthfully this company should be called elementary school second class painters. Before I dive into the negatives I do want to acknowledge the positives this company provided. 1. I love the business model of supporting students. 2. When M full name withheld out of courtesy came he did do a thorough take off list of material for our house and gave us a quote right away. 3. The pricing was competitive but not cheap enough for the issues we have had to deal with. But now unfortunately I need to get into the negatives. 1. Many things that were on our quote were never completed. Existing holes were supposed to be caulked which never happened. The quote specifically mentioned professional masking and use of drop cloths would be done. In the end our new concrete sidewalk was left covered in paint. Over spray was all over our foundation and a window frame was cracked by a ladder. These are not all of the issues we encountered but I will stop there so I can focus on the bigger issues we have had. 2. Part of our house painting quote was to have our back deck sanded and painted. I believe the crew underestimated how long our job would take. Instead of approaching us when they reached the deck portion to discuss rescheduling, and honestly if needed discussing the cost. They instead began to cut corners. After initially sanding a portion of the deck which was part of the quote they decided this was taking too long and began to simply spray over the old paint. I was at work and was not informed of this until I got home and paint was already on the deck. Paint was also on the spindles and all over places it shouldn’t be. I expressed major concerns with the deck paint job and also the paint they used as our deck was incredibly slippery. I agreed to pay 75% right away but wanted to have a solution for the deck. M to his credit organized someone from his paint supplier to meet me at my house. On site and over text M and his paint rep assured me over time the paint would be less slippery and the lack of sanding is as not an issue. M also reiterated we had a warranty if we had issues later so my wife and I decided to pay the balance of the bill. We weren’t thrilled with the work at all but wanted to support a student and his business. Which at long last leads me to the worst part of dealing with this business. Warranty issues. A few months after the painting was done our deck started to peel badly. I texted M and he told me he graduated and no longer works for university first class painters and I should call the main office number for warranty. The person at the office named Lauren has been avoiding and dodging our calls and refusing to send someone else to our house for months. More frustrating is I keep seeing the signs put up for there company all over our neighbourhood. They have time to look for new jobs but not the professionalism to fix the job they did incorrectly. I have many photos and texts documenting all of this that I am happy to share with anyone considering using them for work. Please save yourself the money and use a company with better customer service and communication. As I see this company providing estimates throughout our neighbourhood I will be informing those neighbours of our experience

I must say that I was impressed with attention to detail provided by the painters - good timely effort and excellent job overall.

Terrible company. Painted the exterior of our house and due to bad preparation, huge flakes began to fall off after a few months. Requests, emails, complaints, questions - everything is ignored and nobody has offered any kind of solution or help after over 18 months of their shoddy work. I warn anyone against using these people.ServicesExterior painting

Great experience with Aidan and Eric!! We had a fence stained and then our bedroom repainted. Everything looks amazing, and these guys were right on time and work clean and professionally!!PositiveResponsiveness, Punctuality, Quality, ProfessionalismServicesDoor painting, Wood staining, Interior painting, Exterior painting

We painted our deck and it looks worse now that it looked before! They made a mistake matching the color and blamed it on us. Avoid waisting your money and hire someone else. :NegativeQuality