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Reviews, get directions and information for United States Postal Service

United States Postal Service
Address: 33 Quaker Ave, Cornwall, NY 12518, USA
Phone: (800) 275-8777
State: New York
County: Orange County
Zip Code: 12518


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

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Reviews
I have to agree I always leave WITHOUT a smile on my face, have witnessed clerks insulting the smell of customers after they leave. Any packaging mistake I make I am treated like an idiot. I get that it's a repetitive job but have some compassion. There is ONE nice guy who works there in all fairness. The Cornwall on Hudson office nearby is much more friendly.
7 years ago (10-11-2017)
By far the most poorly run Post Office. Filthy and every single person that works there is beyond rude. Avoid doing business here.
7 years ago (20-01-2018)
Unfortunately you can't give them less. I've lived in Cornwall 26 years. The last 5 years of dealing with the uncaring rude personnel in this post office is really shameful. If you don't like dealing with the public you should work elsewhere. Garbage cans are taken away any time they want and the response when asked where they are is unapologetic and as if your a child who is being punished. They lost my mail with a very important document that I had to pay $500 to retrieve and they told me it was my fault. Not sure how since it was never in my PO Box. I've tried to file a complaint and the wait for that is always over an hour. Very frustrating.
8 years ago (17-07-2017)
Horrible. My business opens at 11 am. I got to work at 10:55 am on Wednesday 8.17.16. My mail man saw me pull up and waved to me, he then proceeded to start on my block. The mail man never stopped at my shop even though I was open. I figured my package was late. I go online to check, and I see the package was attempted Delivery at 10:51 am. 4 minutes BEFORE my mail man was even on my block. I tried calling the Cornwall Post Office, and they must have taken the phone off the hook because I was getting a busy signal for 2 hours. I finally send a family member to the Cornwall Post Office to pick up the package for me. There were two female post office employees who were Nasty, Rude, and started a huge fight with my family member in the post office. They said the package wasn't back yet, and our original mail man has been out since May of 2016. Yeah, I opened my shop in June, so that makes what sense? Finally after my family member argued back with them, one of the postal workers goes in the back and magically comes out with my package, and with a nasty attitude says "Have a Nice Day." I'm a local business, and this is how these local post office officials treat us? No wonder why Cornwall has multiple business's failing each year. This post office would get 0 stars if I could rate negative stars. I never have had an issue with the New Windsor post office, extremely nice and positive people working there. In closing, I would like to say that the post office is vital to ALL business's no matter who or where you are located. They need to hire people who are positive and are willing to work with the community and it's customers. Negativity is only going to drive everyone away. Perry K.
9 years ago (17-08-2016)
Misdelivered my packges to my neighbor, then swore that the packages were on my porch THEY WERE NOT I took a picture of the packages on my neighbors porch
8 years ago (14-07-2017)
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