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Reviews, get directions and information for Two Small Men With Big Hearts

Two Small Men With Big Hearts
"Are you looking for a moving company in Richmond? Two Small Men with Big Hearts are Richmond's local movers who care. We are a full-service moving company with offices all across Canada. We offer stress-free local and long-distance moving and storage, packing services, furniture assembly and disassembly, and special item transport. Whether you are moving to your new home, moving your business to a new office, or have need of storage services for your restoration or real estate business, we’ve done it all! If you need Richmond movers, reach out today for your quick, free quote!"
Address: 2215 No. 5 Rd 2215 , Richmond V6X 2S8, BC, CA
Phone: (604) 324-3333
State: BC
City: Richmond
Zip Code: V6X 2S8


Opening Hours

Monday: 08:00-17:00
Tuesday: 08:00-17:00
Wednesday: 08:00-17:00
Thursday: 08:00-17:00
Friday: 08:00-17:00
Saturday: 08:00-17:00
Sunday: 08:00-17:00


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Reviews
Professional. 1 of our 2 movers was in training so the loading wasn't as fast as it could've been, but I had no complaints about the outcomes. They were communicative in their coordination with us days leading up to the move date. They were fairly priced.
I gave a positive referral review when receiving my email survey but only cause the MOVERS THEMSELVES WERE VERY HARD WORKING AND KIND. However, the company itself really mislead me on the quote when booking. The driving time alone is a double dip since they charge you a minimum 2.25 hours in addition to the actual hourly rate. I was not told this at booking. I even asked asked for clarification when booking. Just to drive without the moving fee was over $500! Plus they charge a fuel charge on the total amount of time. Fuel should be charged on distance not time. I was told about the fuel surcharge but I wasn't expecting the double dip fee. This then made my fuel surcharge immediately go up. I paid over $1,600 for six hours. I hope those guys are compensated well but I doubt it. Their machine then prompted me for a TIP. If I'm paying a premium like this I find it insulting that the company expects me to take care of their staff by paying another 15 to 20%. I would not recommend this company. It makes me sad cause the guys were awesome.
Bailey and Alexander were very efficient and really great guys! Very pleasant to deal with. They were both so patient waiting in the truck with our stuff while we were waiting for the elevator to free up for our move in. And Jim from the office was great at organizing our move. I would definitely recommend Two Small Men for moving.
Once again Two Small Men saved the day! Thank you so much for your support of BC Children's Hospital. It takes a village and we are so grateful for your time, dollies, muscles and caring! Thank on behalf of the kids and their families !~! BC Children's Hospital is go grateful for the team of men from Two Small Men who helped us out today! Super friendly, professional and respectful. Thank you for taking such great care for the Kids and Families of B.C. !!
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