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Townhouse Liquor

  1. Banff
  2. Banff Liquor Store

Reviews, get directions and information for Townhouse Liquor

"Banff Liquor Store, Banff Beer Store"
Address: 226 Bear St, Banff, AB T1L, Canada
Phone: (403) 762-8434
State: Alberta
County: Division No. 15
City: Banff


Opening Hours

Monday: 10:00 AM – 2:00 AM
Tuesday: 10:00 AM – 2:00 AM
Wednesday: 10:00 AM – 2:00 AM
Thursday: 10:00 AM – 2:00 AM
Friday: 10:00 AM – 2:00 AM
Saturday: 10:00 AM – 2:00 AM
Sunday: 10:00 AM – 12:00 AM

Update Info
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Reviews
I LOVE the craft beers here! I gotta go at least once a week to see what's new, there's always something I've never seen anywhere before. The guy with the cool shirts is funny, and honest when I asked him about something he hadn't personally tried. Sold me on that awesome purple wildlife gin I would never have bought otherwise. Good location.
If I could leave 0 stars I would. I was in there today with my 19 year old son. One of the cashiers, who had blondish/reddish hair, a beard and tattoos, was eavesdropping on our private conversation, we were talking about what to buy and if we should get anything else. He asked for my son's id, which was accidentally left in the car. I was making a purchase, my son was not. He was immediately rude and condescending. He didn't believe that my son was really my son, and said "that's a good story, but this sale is not happening," basically calling both me and my son liars. He went off about how we will be fined and that security cameras are watching us. There was no reason for us to be belittled and told off like this. The prices also seem to be $10 - $30 more expensive than anywhere else. This guy was beyond rude and very unprofessional. No way I would ever go back.
The staff is very rude. The cashier body shamed my cousin, she told her to "put on a shirt." It's the summer, people are wearing clothes for warm weather and the staff think it's their place to comment on people's bodies and tell them what to wear. They waited until after a purchase was made, providing no receipt, to send out the manager. He started yelling and behaving very condescending. They kicked out a mother and her 2 young children, 2 and under. They yelled at me, while I was holding a baby! I didn't even respond, they told me I would be wasting my breath. I would recommend they get off their high horse and treat their customers with respect. For context, a child climbed onto a beer box, while under adult supervision. No damage done. He maybe shouldn't have. I would hate to be there when something truly bad happened. DO NOT shop here. Do not support a business that mistreats families, children and body shames people. I wish there was way to give 0 stars.
Just an ok liquor store. Had some variety and a big beer cooler section.
I don’t post Google reviews, but they asked so here goes: Best spot in Banff for beer, wine and liquor. Friendly staff. When we come to Banff, our first stop is at Townhouse Liquor to stock up for a week of skiing!
Bad cashier. Grumpy and rude. I interrupted his time on the web. His answer was “I don’t know anything, I just sell liquor” Matthew is his name. Very nice store.
Guy was nice at the desk and friendly. Cracked a couple jokes!
Dubs was so friendly and helpful! Always a nice chat too : thanks dubs!
Cool store with good selection. When I walked in a staff member was absolutely telling off an anti-masker in the best way possible. Appreciated after people like this occupied my hometown for weeks.
Shelves are poorly designed. There's different products on both sides with no separation between one side or the other. This means that if a product sells out on one side, the other side appears to have the price of the side that sold out. This happened to me last night - I thought I was buying a $35 bottle and only realized that I'd been charged $130 after I checked my credit transactions and the bottle had already been opened. In my case, the bottles had been overstocked and were actually on completely the wrong side, so the only way to tell would have been to carefully match the label to the price before purchase, or to catch the price on the screen before I tapped my phone. I went back to explain my situation and the man there was sympathetic, but there was no responsibility accepted on the part of the business for the error and I am still out $100 that I did not intend to spend. I understand that this was partially my error as I was not diligent in checking the price before purchase, but I believe the store layout/labelling is to blame as well, and some responsibility should be shouldered by the business for what was essentially a labelling error.
Comment on this business
Chris
If I could leave 0 stars I would. I was in there today with my 19 year old son. One of the cashiers, who had blondish/reddish hair, a beard and tattoos, was eavesdropping on our private conversation, we were talking about what to buy and if we should get anything else. He asked for my son's id, which was accidentally left in the car. I was making a purchase, my son was not. He was immediately rude and condescending. He didn't believe that my son was really my son, and said "that's a good story, but this sale is not happening," basically calling both me and my son liars. He went off about how we will be fined and that security cameras are watching us. There was no reason for us to be belittled and told off like this. The prices also seem to be $10 - $30 more expensive than anywhere else. This guy was beyond rude and very unprofessional. No way I would ever go back
3 years ago

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