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Reviews, get directions and information for Tim Hortons

Tim Hortons
Address: 5 Railway St, Hagersville, ON N0A 1H0, Canada
Phone: (905) 768-7777
State: Ontario
County: Haldimand County
Zip Code: N0A 1H0


Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: 7:00 AM – 11:00 PM


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Reviews
My family’s meet here halfway to enjoy some coffee and treats so today I thought I would do a review.nThe experience was generally okay, but there’s room for improvement. The staff could have been a bit more welcoming, which would have made the visit more pleasant. The coffee wasn’t as fresh as I’ve come to expect from Tim Hortons, though the other menu items were decent. The store itself was reasonably clean, but the layout makes parking a bit challenging. The drive-thru cuts right through the parking lot, which can create some congestion, especially during peak times. Despite these issues, it’s a convenient stop, and overall, it was okay.
Went through drive thru and ordered a bacon English muffin with a hash brown and coffee. When I got home ready to eat stuck my hand in the bag and found only 2 donuts. So I just paid almost $8 for a coffee and 2 donuts. Can’t go back and return it.
I went in drive-thru for just an icecap for work, as I’m sitting here at work I’m finding like chunks of crumbs or something as I’m drinking it. I never ordered food but some how I’m finding pieces of it in my ice cap this morning what a waist of a $6 coffee‍‍
Went with a friend. The restaurant itself was very clean, including the washrooms. Service was slow, and employees unsure of promotions going on or asking questions gave them pause. Also had one employee talking with a customer for over the time while I was there so didn't seem productive. There's a Tim's shop there which was neat, they sold a variety of things that don't seem coffee shop related. Food itself seemed light on the turkey but tasted good otherwise.
The slowest place ever and coffee is never made properly! Very incompetent workers that can’t follow simple orders such as 1 coffee with 2 plain two timbits. How do you screw that up ? Even if you go to dine in or take out you’re waiting at least 20 minutes for one thing such as a coffee and an espresso shot, which you’re lucky if it’s even made correctly. The Team work does DOES NOT make the dream work for serving customers in an efficient time manner. This location Need new management or supervisors or just a whole new crew in general that can operate in a timely manner. 30 minute wait for 2 black coffees and one bagel.
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