Tim Hortons

The floor at this Tim's was in need a good sweeping which we noticed while waiting for our order. No dark roast coffee made. We were told it would be a 5 minute wait. We will avoid this location in the future

Got a chili and cheese and I had to pay extra for the cheese and I got a cup with half chili and half cheese. I paid for a full cup not a half cup!

I went into this store to buy breakfast for myself and my two children. After odering the food I was informed that some items were unavailable at the time and switched out said items for what i could get. I waited for almost 20 minutes for a small food order and when it was ready it was given to another person in line. During this wait all the items that were unavailable at my initial order were brought out available for the other customers. A refund was given but could not wait another 20 minutes for food that i may not even get. Terrible experience and will not return to this location .

Came in with my mom this morning, there was a single man in line in front of us and I kid you not it took 5+ minutes for the woman to take his order. Then it took another 5+ minutes to take our order, we got one coffee, a bagel, and a biscuit breakfast sandwich. We got our food rather quick but had to wait for the coffee for almost 10 minutes, just for the woman to say in a rather rude tone “it’s right here” and point to a coffee placed with all the mobile orders. How are we supposed to know the coffee she put without a single word was ours and not a part of the mobile order it was practically touching? At the very least there needs to be another person up front, or a whole different person all together. It would have been faster to drive to Hanover and go to one of their Timmies, I guess we’ll do that next time

We went there today. Lid was not on the coffee correctly and spilled all over my car, and my husband. The girl at the window apologized profusely, and someone else could be heard asking the worker if she was okay. No one asked us if were okay, after my husband just got burned by hot coffee.