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Tim Hortons

  1. Thornbury
  2. Thornbury Coffee & Tea

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Tim Hortons
"Located at 48 Arthur W, Thornbury, ON, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes."
Address: , Thornbury , ON, CA
State: ON
City: Thornbury


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Reviews
First they messed up my ordernot the first time this has happened, when I asked them to please fix it this is what I got….two bites of actual food. $6 for this is ridiculous?? Tim’s has gone way downhill and is way overpriced now. Me and my partner will never be eating from Tims ever again.Food: 1/5
I've been to this location many times as I pass by for work. I gave it alot of chances. It is the worst tim hortons in this area. They are always out of everything, orders are usually messed up. For example I ordered decaf tea and got coffee. I stopped buying food the employees have to make because every time I did the food was messed up and gross. They use bare hands or dirty gloves just used to take money. The staff don't seem to care at all about quality. On several occasions they had music blasting in their headphones loud enough for me to hear while taking orders from people. The last straw for me was ordering a hot chocolate thinking that would be safe. It was disgusting and smelled bad. It tasted like dirty water. I won't be wasting any more money on this tim hortons.
Chunks of sour milk and when I poured the coffee in a glass cup my paper cup had old crud stuck to the bottom and patches of debris throughout. One star is for the weekend staff who served coffee in a dirty cup. The weekday staff that's been there for over 10 years is amazing. Lesson learned. Don't go on weekends
Tim's has become substandard. As usual, they messed up the drive through order. Food was cold. Service was rude and slow considering there was literally no one in the store.
Today , i went to this tim and i think this is one of the best customer service i have ever experience. From greeting customers with smile to helping each other and i was attended by Alvin , he was so damn nice . You guysss are amazinggggg!!
It’s a Timmies and the coffee and ice cap were delicious! Quick service and friendly staff.Food: 5/5
Convenient location, restrooms avaliable, all the things I need when on a long drive. Was super impressed by their selection of timbits, usually only 3 or 4 flavors avaliable at most locations- and they had 6 to choose from for my assortment! If you plan to park and go in, be cautious exiting the lot as the drive thru exit is very close to the exit for the main lot and hard to see if someone is about to exit.
The absolute best Tim Hortons I've been to in Ontario. Food is consistently great and the staff are cheerful and kind in the mornings. Only time I've had poor experiences is when management is on the floor, but that's understandable. People get nervous. Their bagels are the best I've ever had.
May 28, 2023 I went yesterday for lunch. They were probably 15 behind the counter. I was very disappointed as some tables were DIRTY/ STICKY some chairs as well…NONE OF THEM TOOK FIVE MINUTE TO CLEAN. The bathroom was smelling and some toilets needed a good cleaning too… The “WARM” food i asked was “COLD” So i had to “ASK AGAIN” to get it “WARM”. The moka coffee was ok but good god…instead of having workers that seems to not know what to do why not sending them cleaning? —— June 28,2023 Good Lord what is going on with this Tim Hortons? 12 people behind the counter and none of them is able to make 1 wrap right!? I asked for a moka coffee with 3 creams but came at me with no cream at all so hot as hell, i asked for a bacon wrap and sausage but came at me with no bacon… Ouch! Cmon everyone! Get your 12 workers sync!!
Tried this location half a dozen times now since I drive by often. Literally every visit is a disappointment and I won’t go back again. Always out of basic things. Today they were out of timbits. Last time they were out of wraps. Before that they said they couldn’t make the iced lemonade. Tried to get a refund since it was a mobile order and they said I had to do that on the app. That didn’t work and I got an email from customer service that I had to get my refund from the store. What a pain. Don’t waste your time. Meaford and Collingwood have far better locations. This one is a waste of time and money.
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