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Tim Hortons

  1. Lucan
  2. Lucan Coffee & Tea

Reviews, get directions and information for Tim Hortons

"Located at 33389 Richmond St, Lucan, ON, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers.Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm.Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes."
Address: 33389 Richmond Street , Lucan N0M 2J0, ON, CA
Phone: (519) 227-0129
State: ON
City: Lucan
Zip Code: N0M 2J0


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Reviews
Rip off, I have had this chicken bo at many other tim Hortons. And this one was about a quarter of the size of the ones I normally get. Even my Tim's coffee was slightly over half full. Is this a scummy mitchell Tim's tactic to get more profits by offering half the amount of food in a order?
I feel so terrible, I went through the drive thru at 10:07pm, the gentleman working served me, was very polite but I had a weird feeling because it was really quiet. I looked up the hours after I left and realized they were closed. Poor guy was probably just trying to clean up and go home and didn't have the heart to turn me away. Thank you very much for still serving me, I was very tired and still had a bit of a drive ahead. That is the kind of service you never forget!
Ordered a slow cooked chicken bacon ranch wrap at the drive through when it came there was barely anything in there. A piece of lettuce that had been sat around for more time than it should have, barely any chicken and no bacon. So bad I had to bin it. I complained to head office at the time I posted this review. They passed it on to the location, I have sent weekly chasers and still they don’t have the courtesy to respond. 8 weeks …….. apparently they don’t care !
Good quick stop with Hwy 4 access. Seems as though could us a facelift. Eg. Conversation chairs have rips in the vinyl.Recommended dishesDonut
This is the worst Tim Hortons I've ever been to. Went through the drive through. Rude staff person who seemed irritated that we were ordering anything at all. They were out of eggs so we ordered a few red eye ice caps and a wrap. I used the app to get one of our drinks free. The person charged us and didn't scan the phone until we asked several times. Then we still got charged and when we asked about it her answer was "well you already paid"... We asked for a manager who said we didn't activate the promo, which we had. Finally the actual manager came up and told us that the red eye is a specialty item and isn't included. No mention of this on the app. Just says ice cap... Everyone except the manager was rude and unhelpful. We were in a rush so we left and weren't going to waste 20 minutes for a 3 dollar drink, but the experience was extremely dissapointing and judging by other reviews, not uncommon... Better off stopping at the Starbucks in North London.
The staff at this location are friendly and capable of doing their jobs. I am very sad that the good ones don't find a better job. There is clearly an issue because they are understaffed ALL THE TIME and do not have the opportunity to keep someone on the till at all times to keep customers wait periods down.. this location is seriously mismanaged and the owner is doing their hard working employees a disservice. The food and coffee here is just as good as any time hortons, but it would be nice to see improvements.
It can be very busy in the summer months, but the staff are great, and the tea and coffee is always fresh as well as the donuts and food. As far as Timmies this one does a great job.
One of the filthiest stores. How is it they have no chili at lunch. Broccoli soup wasn't hot enough so had to settle for chicken broth. No butter was given for the dinner bun. My husband went up to the counter to ask for butter. The guy working apologized to my husband. The girl working said "don't apolize. I'm not apologizing for anything today." I know staff is hard to get in these times, but there is no reason her attitude.
No matter what you order it's always done wrong. The staff - besides the lovely lady, Barb in the drivethru on weekdays- are all miserable and rude.
Morning do not go on the afternoon shift where the little teenagers working because they will never ever get your order right eight out of 10 I've been there, they have never gottn my order right at all only go during the morning shift very lovely ladies and will always get your coffees and your order right. very frustrating
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