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Reviews, get directions and information for Tim Hortons

Tim Hortons
"Located at 14810 Boul De Pierrefonds, Pierrefonds, QC, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers.Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm.Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes."
Address: 14365 Boulevard de Pierrefonds , Pierrefonds H9H 1Z2, QC, CA
Phone: (514) 696-9222
State: QC
City: Pierrefonds
Zip Code: H9H 1Z2


Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
Went for the bowl, new item on the card Was really tasty but godamn small portion, for 10$ a plate i was looking for something more Hope they change that because otherwise the taste is dope
When we go through with the car, they can't hear clients properly, which causes frustration . No very friendly either. On the 31st of December, I decided to go inside and order it was 2:25pm. It says closing at 3pm and they didn't let me in . Yet the drive threw was operational. Got back in the car and got Mt order done. When I got to the window I asked for the manager. A lady came and said "I'm the Manger what do you want" I told her why is your door locked when it says 3pm and it's not even 2:45pm yet. She said we need to clean. I said I will complain with the Tim Horton head office and she responded "we don't care" . Very nice service and attitude. I decided not to go there and go the Tim's on St Jean's which is 4 blocks away.
Worst customer service I've had. First I come in and already the cashier, which also is apparently a manager, is screaming in condescending and arrogant way to an elder lady because she asked for nature donut and the cashier gave her a blueberry donut. When it came to my turn to take my order, I started giving out my order and in the middle of it, she just left for at least 5 minutes, not telling me anything and talking to employees in the back. I started complaining and I saw a woman behind the counter dressed with a red shirt. Seeing a civil behind the counter, I assumed she was the manager. I told her I wanted to complain and she told me that the cashier was also a manager. So I went back to her and asked her why the attitude? She kept being arrogant and condescending and when I told her I was unhappy with her service and wanted to know what she was going to do to compensate, she said she wouldn't compensate for anything, again in a very condescending and arrogant way. On my way out, I saw a family coming in. Seeing I was frustrated, they asked me what was wrong, told them I got the worst service of my life by the cashier. They asked me if it was the indian lady and confirmed to tell me they also lodged a complaint towards for being condescending and arrogant.
Quality of food and service really has gone down. Had to repeat our order several times, and once we had gotten our food it was cold and the wrong sauces. The quality of the fried chicken bites has also gone down in recent years, no doubt as a result of being bought out an american company. It was floppy and felt like eating chewy plastic. Save yourself your time and your mood and skip
First of all the order was only one late and one ice cappuccino, this should not take more than 1 minute. We pull up at the window and see 6 workers unable to complete this simple task. They charged us twice and we’re confused about the order even tough we were the only people in the drive through. After 15 minutes of waiting they told us the late machine was broken and gave us the choice of timbits instead. Very disappointed hopefully they can fix their problems in the future.
We have been going here for years. Last few times we get home and the wraps we order are incorrect. Today we called to let them know and they said we have to come back in store for refund. So my husband went back and the manager would not refund him. The girl on the phone said to come back anytime to get a refund with no mention of having to bring the wraps with us! The manager was RUDE and unapologetic…even if we had to bring the wraps with us which we were unaware of, what kind of customer service is that? We will now be ordering from another Tim Hortons that is EQUALLY close to home. Customer service is none existent at this Tim Hortons especially from the manager. Such a shame.
I went there after the renovation and it's the best tim I've been! The staffs are nice and patient. The display counter is very clean and full of goodies. Freshest timbits I've gotten, even in the afternoon!Food: 5/5
Small mobile order. Simple and fast. Picked up drive thru. No complaints.Food: 5/5
I can only rate the drive through service and up until now, no complaints. Our favourite thing to get are the ice caps, yummy.
Great Tim Hortons! Clean environment. Friendly staff who work very hard. Fresh food. Love their iced coffees and breakfast sandwiches. Convenient location. Always plenty of seating, but never empty. My daughter loves their donuts :-
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