Thompson Volkswagen Audi Mazda

I bought a Subaru here "as is" and it lasted me a good three years! Jeremy was very honest about all the issues that needed to be fixed in order for the vehicle to pass inspection.
8 years ago (07-11-2017)

I bought a used 2009 Saab 9-3 Sport Sedan with 117,016 miles from Sales Rep. Jeremy Finch in March of 2017. I paid a fair price for the car, advertised to be in excellent condition. Less than two weeks after I purchased the car I had a rough cold start issue diagnosed as bad intake valves. The car wouldn't even start in weather below 32 degrees due to low compression issues caused by the valves. I contacted the dealership, and talked to Jeremy about my issue and he refused to even consider fixing the car. This is a $2200 job that I got stuck with just two weeks after I purchased the car. While I was asking questions about the car prior to purchase, I asked if the clutch had ever been replaced. Jeremy said it had in fact been replaced. The Saab now has 119,844 miles and it has been diagnosed with a blown clutch. I have babied this car, and I am experienced at operating a car with a manual transmission. This repair requires nearly $1000 worth of parts, and the R&R of both the engine and transmission. A Saab Specialist would charge upwards of $2500 for this job. I am very disappointed with the the quality of service, and the quality of the car I received here. Please save yourselves the trouble, and don't buy a car from Thompson Volkswagen Audi Mazda, and NEVER buy a car from Jeremy Finch.
8 years ago (16-07-2017)

Been to a couple of dealerships, wasn't impressed! I checked out Thompson's Volkswagen and I was treated like gold. Met the guys in the service dept. Very nice people, can't say enough. Love my new car.
8 years ago (03-08-2017)

My husband and I will always come back to Thompsons if we are able to work with Juan. Everything was very pleasant, quick and easy. He even programmed our house address to our new navigation system. I never once felt like we weren't being heard. Very, very happy costumers! He deserves a raise.
8 years ago (18-07-2017)

Brought our new Audi with a tire leak. They fit me right in & no charge ! That is what I call service! Purchased from another dealer. I know where we will get service in the future.
8 years ago (18-12-2017)