ThedaCare Physicians - New London

My son dislocated his arm during a family photo session. He's only 1, so naturally my husband and I were completely distraught when we brought him into the Emergency Room. After we registered, we were immediately taken in to see the nurse and Doctor. The Doctor knew exactly what needed to be done to make the pain go away. My son came in, in tears but was flirting with the nurses within 5 minutes after the elbow was reset. I am so thankful to have had such wonderful people take care of my son. Thank you!
8 years ago (13-11-2017)

I am so disappointed with the nurses at this facility. I went in to see Leslie for mental health & she did not consider anything I told her I was feeling. Not only did she make me feel unimportant & rushed, she didn’t provide any guidance or the correct type of medication for me. I left the appointment gaining absolutely no help towards my condition & I refused to pick up the prescription she called in because I told her I didn’t want that certain kind. DONT WASTE TOUR TIME & MONEY HERE THEY ARE RUDE & ABSOLUTELY USELESS. LESLIE IF YOU’RE READING YOU ABSOLUTELY FAIL IN HEALTHCARE. PLEASE QUIT YOUR JOB.
8 years ago (10-10-2017)

I had a horrible time being a patient here. Not only did they have nurse's that had no communication at all but all really rude and would blame the patient for the problem. The nurses would give my nurse practitioner the wrong information and blame me. Oh and if your a lifetime member of the blood thinner Community like myself the INR nurses over here are the rudest people I have ever met in the health care industry. They would even go as far to tell me that they would not let me have my medication if I did not drop everything I was doing and go in right now for my INR because didn't you know people abuse blood thinner medication . ????😳 Right that's a new one for me. If anything they lay it out for the rats and mice because that's what it was originally for. All I can say is if you want to die and get the worst medical care then go to ThedaCare New London because even there ER is a horrible idea you would be better off going to Appleton or Geenbay. I had a doctor at this ER try to detox me up all my medication just because he saw I was on hydrocodone for pain therapy due to is severely damage sciatica in my back. He automatically assumed I was a drug attic put a clonidine patch on my body and sent me home never even address my stomach pain which turned out to be a A real problem I had a large abscess that turned into a huge infection. Again avoid ThedaCare New London and any of there locations. These Nurses especially at the new London one are the rudest meanest I have ever met and when you report it to their corporate headquarter in Appleton they turn around do not address the issue and throw you out of the practice.
8 years ago (04-08-2017)

Rudest RN I'm the OB department I have ever dealt with. They treat my friend like garbage, barely even check on her and when she does it's with am attitude. If your having a baby hold it in till you can get to a hospital with decent OB staff.
8 years ago (04-05-2017)

The doctors in the er are rude as hell, no matter what time you go there. They hate their job or something so they take it out on you. They treat everyone like they're drug addicts, they don't help the problem you have and you have to wait to see your regular doctor. Like don't you think if I could go see my regular doctor I would? Doctors are supposed to help people, not be conceited assholes that no one trusts. Next time I'm just making the 20 min drive to Appleton because Waupaca is no better.
8 years ago (07-05-2017)