The Red Ladder Group

Used them based on a professional recommendation. Worst. Decision. Ever. Final report was delivered at the last moment, not allowing my lawyer or myself time to review it properly, contained multiple inaccuracies, along with a host of various typos and grammatical issues. The self-professed "interest" of the assessor was also not in my opinion demonstrated, given that they weren't able to reconcile obvious symptoms with the mental health issue they are so interested in. And of course, they insisted on payment up front before releasing said report... When asked to correct obvious and provable mistakes, I was told to take it up with the lawyers, so they aren't even willing to admit, let alone correct, their mistakes.

I agreed to attend marriage counselling at this office, under the referral of a government office guidance counsellor. The Red Ladder Associates seemed to be very professional and were very expensive. The person assigned to us appeared to have experience in this field and knowledge. She didn't ask us many questions to get an idea of the problem, instead went right into homework assignments. I was impressed with the attempt to improve communication. However, it went stale after 6 months of doing the same thing. Our counsellor didn't seem to know what to do, and offered us little guidance and no opinions. She even forgot to show up for one of our appointments.I was very disappointed in the drastic lack of effort. She suddenly just made the announcement, there was nothing she could do for us, and referred us to a lawyer. I was shocked, expecting some sort of an explanation, instead of a blank awkward silence Suddenly not so knowledable, nor professional nor qualified?It would have been nice to know where her train of thought was..WASTE OF TIME AND MONEY.This may not be Red Ladder's expertise, but it would have been helpful if someone had mentioned this to me from the beginning.First impressions are not always as they appear!