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The Optical Centre

  1. Richmond
  2. Richmond Eyewear & Opticians

Reviews, get directions and information for The Optical Centre

The Optical Centre

About

The Optical Centre has been providing exceptional vision care for over 20 years, both in Vancouver, and Toronto.

Story

The Optical Centre has been providing exceptional vision care for over 20 years, both at our Vancouver, and Toronto location.

With the help of our knowledgeable, and experienced team, we strive to provide all our loyal customers with an exciting experience, as well as exceptional customer service. Our vision is one of the most important senses that we use in our everyday lives. Therefore, not only do we strive to improve the quality of your vision, our relationship with our customers and their satisfaction is also one of our main priorities.

Address: 4231 Hazelbridge Way Suite 105 , Richmond V6X 3L7, BC, CA
Phone: (604) 270-6016
ac.wahs@clacitpo
State: BC
City: Richmond
Zip Code: V6X 3L7


Opening Hours

Monday: 11:00-19:00
Tuesday: 11:00-19:00
Wednesday: 11:00-19:00
Thursday: 11:00-19:00
Friday: 11:00-19:00
Saturday: 11:00-19:00
Sunday: 11:00-19:00

Update Info

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Reviews
Received wonderful service picking out my new glasses! Highly recommend Sunny and Aaron and I am super appreciative of their help :
I have been a customer for many years. I really recommend this store. This is my store-go-to for eyewear’s. All staff are great, knowledgeable and experienced. Jon always provides an excellent service. He always goes above and beyond. Jon is truly an asset to the store, very pleasant attitude and values customers time. Jon always exceeds my expectations. Thank you for great service.
I've been coming to see Sunny for years. He and his staff are knowledgeable and helpful. Highly recommended!
Thank you for the new sunglasses Sunny. This place has been around for years, my dad has been coming here for years and I remember waiting for him as a little kid in the store. So that makes me the second generation customer.
Very professional and they always gave me best solution to me.
Very helpful and knowledgeable staff, great service!
Excellent service! The staff were polite and friendly. One of them spent a good 20 minutes with me, going through all the styles I liked and finding different variations of them to make sure I ended up with the one that really worked. I've been recommending this store to my family and friends.
Consistently efficient service from Sunny has consistent and swift service. Great frames for Asian features such as lack of nose bridge, and face shape & skin colour tones. Other staff provide fairly unremarkable service, but overall, good consumer experience.
Been here once and now I am a loyal customer. Recommended this place to my friends and colleagues. Thanks, Sunny and the team, for the exceptional services! This is the number one optical store in Metro Vancouver.
I have used the Optical Center over the last 3+ years for prescription glasses. Service is great and they try to accommodate, cannot complain. But BEWARE of the 2 year warranty, specially for SCRATCH RESISTANT provider they use, so they say, "Essilor". Over the last 3+ years I have gone through to 2 pairs of prescriptions both with scratch resistant -- both of which I had to send back not once but twice to fix for scratches considering I do not use any cloth or wiping materials to clean and dry the lenses. The 2-year Life-Time Warranty that Optical Center Offers is limited to 2 claims -- even if it is evident that the lenses have clear signs of fine scratches. Why bother paying for scratch resistant if your lenses will not be scratch resistant. I though the first prescription was a fluke, but having 2 out of 2 is no longer acceptable. Prescription lenses are not cheap and are an investment but for them to take the prescription glasses to repair for a few weeks is not convenient. I just though I'd share this for those that are intending to use Optical Center -- insist that it is REALLY and TRULY "Scratch Resistant" and that their warranty will be for 2 years regardless on the number of Claims. I will report this to the Better Business Bureau just to be fair. LESSON LEARNED. If you don't really use or care for SCRATCH RESISTANT lenses, then it would be a great optical center. HOWEVER, you may be better off at your local COSTCO Optical Center if Scratch Resistant is one of the features you want on your lenses.
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