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Reviews, get directions and information for The Old Cannery Building

Address: 1250-1298 Ellis St, Kelowna, BC V1Y 1Z4, Canada
Phone: (250) 469-8500
State: British Columbia
County: Central Okanagan
City: Central City
Zip Code: V1Y 1Z4



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Reviews
I love this place. There are so many brands and styles to choose from. They have great prices. A lot of marked down items. Very nice setup of showrooms. They have financing available and there is a rather large scratch and dent section. I highly recommend going here to shop for furniture and assorted decorations for your space. There is also a fudge shop in the middle of the warehouse that has some of the best tasting fudge around.
We went there for Easter activity this morning. It is a wonderful place. The small pets zoo are cute, the decorations in the store are amazing. We had a good time there and my daughter got a goody bag and a balloon. She was very happy too. Thanks for the activity.
This store has it all from flashing signs to fudge! Cool trains running overhead on tracks hanging from the ceiling, bears and talking moose. Old wooden carriages and a pumpkin patch area to take family pics. By the way they have furniture too!! Super nice and helpful staff. Was able to find exactly what we were looking for and within minutes we were loading it up to go home! No hassle, no pressure just customer service the way it used to be. I will always come here first!!!
We came here to purchase an electric reclining loveseat. We found exactly what we were looking for and had an absolutely fantastic time while there. We also made a purchase of some delicious homemade fudge. From the salesperson to the checkout was a fabulous experience as always at The Old Cannery. Since I'm a local girl, I've been to the Cannery many times over the years. I will always come back for more. I would recommend this store to anyone.
This is the place to go for more unique, very well made furniture. Very solid, high quality, and worth the price. Fun experience with trains overhead and candy shop as well!
This place is like going back in time to when I was a little kid trains everywhere on the ceiling in boxes it was awesome my wife and I spent 45 minutes here just looking at the nostalgia of yesteryear.
Went here looking for a coffee table to replace the one that we currently have. We unfortunately didn't get what we were looking for but I'm sure others may not have that issue! This place is huuuuuuge. Rooms upon time of warehouse style spaces that have model trains, model cities, airplanes, etc to keep things very interesting. Lots of great quality furniture, wall hangings, beds and shelves. Pretty much anything you would be looking for. Styles tend to lean towards heavy wood, darker stains, farm house style pieces. So if that's your jam then you're in luck!
Old Cannery is a great place to find unique furniture, accessories and FUDGE. This furniture warehouse has charm and character. Decorated for the holidays and full of interactive displays.
If I could give 10 stars I would! Ever since I was a little girl my parents have been getting furniture from The Old Cannery and it has always lasted them forever. I wanted to carry on the tradition because I knew how well the furniture was made so I came in for the Labor Day sale and was helped with amazing customer service! After getting my furniture and other pieces in a timely manner I found one of the legs on my ottoman missing. I called and they immediately helped me out and gave me exactly what I needed no hesitation. The customer service here is outstanding and they are always willing to help you in any way! Definitely get your furniture here!
2 stars for the bedroom furniture quality 5 stars for customer service. I really wanted to love this place. I have been multiple times to browse through. Definitely matches our style. When moving our toddler to a big boy bed we decided to look here. We found a rustic full size bedroom set that would be perfect for him. Unfortunately, it’s far from it. When we were putting the bed frame together one of the side rails split when we were putting the screw in. They predrilled the hole right through a knot in the wood. I understand things happen so we just had them replace the rail and it was fine. Then we noticed when we sat on the bed with our son it would make creaking noises. Thought it was just the wood settling. Last night 11/06/2022 my husband went to lay on the bed with our son and 2 of the slats snapped in half. I contacted them first thing today and they won’t take the furniture back because it’s been past 30 days. Best they can do is replace the slats, which will take 4/6 weeks to get. We spent a lot of money on this set and I’m not happy they won’t take back an obviously faulty product. Update: 11/08/2022 Received a call today from a very nice lady, I believe her name was Amanda. She understood our concerns and said that sense we are barley over our return window she will put in the order for us to be able to return the entire set. That is great customer service! Only wish this would have been the case yesterday and it didn’t take a negative review to be able to get our money back. Nevertheless, I greatly appreciate her reaching out. Maybe in the future we will purchase more furniture from here, but pay closer attention to the overall quality.
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