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Reviews, get directions and information for The Oaks Veterinary Medical & Emergency Referral Centre

The Oaks Veterinary Medical & Emergency Referral Centre
Address: 565 Mapleton Rd, Moncton, NB E1G 2K5, Canada
Phone: (506) 854-6257
State: New Brunswick
County: Westmorland County
City: Moncton
Zip Code: E1G 2K5


Opening Hours

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 7:00 AM – 11:00 PM
Sunday: Closed


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Reviews
Our dog stopped walking and eating over the weekend. We called to get an appointment and the staff were very prompt in responding. We had an appointment that day. After a few questions and physical the staff ordered blood work and an x-ray. It was suggested he needed hip surgery but we were given a few options from medicine to full surgery. Dr. Tremble took the time to explain all the various options and possible outcomes given our dogs age and condition. We opted for surgery as we felt very comfortable with the explanations and outcomes. Dr. Tremble did a fantastic job and kept us informed of the progress. The staff at the clinic were very understanding and called us to give us daily updates on Jake's condition. They have a very nice hospital with state of the art equipment. I had to go out of town and needed to pick our dog up at 4am. The staff were happy to accommodate my request. When I picked Jake up they gave me excellent discharge information with clearly printed medication information and what type of activities we could do to help rehab out dog. The clinic even called the next day to check on his progress. Jake is walking around and doing great just a few days after surgery. The Oak's did a great job and I would highly recommend this clinic to any pet owner.
7 years ago (16-02-2018)
I've been bringing my pets to the Oaks for several years and have nothing but praise for the work they've done. The frontline staff are consistently friendly and informative; and the vets have always gone above and beyond in the care they've given my critters. Their hours of operation can't be beat, which makes it easy to get an appointment when needed, or right away during emergencies. Brett and his team are worth every penny!
7 years ago (17-12-2017)
Great staff! Amazing service! They really cater to the needs of your pets and give an honest opinion of what is needed for your animals! Their blood donor program for dogs is another great initiative that helps get check ups and free treats! Thanks Oaks Vet!!!
7 years ago (01-02-2018)
Very disappointed with the level of service I got from this establishment. My dog (son) had passed away and brought him there to get cremated. I had asked them when I could pick him up and I was told after my vacation. I dropped him off on Feb 1, and went back on the 20th and they had NO IDEA WHERE MY SON WAS. I went to the SPCA myself to ask where he was, and I was told that I could not pick him up that he had to be released to the vet. When going back to The Oak vet clinic at 3:45pm, I waited 15 minutes ringing the door with no one their after they had just called me to come down and get him... Very disappointed with the way they treated my son and the way they served me. I have 2 other family members and won't be going back.
7 years ago (20-02-2018)
After my dog BUDDY fell ill and rapidly deteriorated...I hoped that I would have at LEAST...one last weekend with him or that he might just need some antibiotics or something...I was sooooo wrong. I did not even know my dog had cancer...and worst...he was dying. Fluid was filling up his lungs, an x ray and blood test confirmed that he had multiple tumors and he could suffocate or have complications soon. Wow. The team at Oaks Veterinary Hospital informed me that his condition was very bad...my options were limited and had risks...my dog was 8 years old but heck...I assumed that I would have many more years with him ! This was not about me. I needed someone rational to be supportive and kind. This was not the time for me to be unreasonable or stubborn (I wanted him home...And I know myself...lol) But I knew very quickly this was not a joke. The truth was he had cancer. It had spread and fluid had limited his lung capacity to only 25% it would be a matter of time before he died...and possibly in a horrible way or by having complications this possibly while we might not be home...to help. Veterinarian Rianne Dykstra was very sweet...extremely professional...compassionate... patient friendly...and kind🙂 I can say the same of the assistant that also helped me that night. Even if I cried and left there without my buddy...they helped my doggy dowg...get to a better place ! I believe...better than this one. I guess I needed them that night...more than buddy needed me. Love you buddy ! Cheers my good friend. But thank you very much to all the wonderful Oaks Team ! Merci beaucoup !!💓 I want to say thank you to her entire team ! A very kind veterinarian Rianne Dykstra...and all the kind staff ☺️ Big thanks 😃
7 years ago (06-04-2018)
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