The Loft Toronto

Monica was absolutely amazing! I had been growing my hair for awhile and was ready for a complete change. The haircut was excellent and she was very careful about my new helix piercing. Great customer service. Would recommend. 10/10.

The salon is spacious and comfortable. I had my hair cut and highlighted and I'm very pleased with the look! The person who did my hair was friendly and knew what they were doing! I would recommend The Loft Toronto!!

I love this location and the staff here. Friendly and fun environment. As soon as you arrive you are warmly greeted and asked if you’d like anything to drink. The chai there is excellent and not to mention they serve it in the prettiest teacups. I have really long hair and am always hesitant to cut my hair but I have not been disappointed coming to this place. Cuts and colour are beautiful.

Just moved to Toronto and was recommended to see Emily. I’m so happy with the results. I have stubborn hair that has historically been difficult to lift. She explained that it’s important to pull thinner sections of hair to ensure maximum saturation. It worked! I love the colour and the cut. Plus, she made me feel very comfortable and taken care of.

I came in to this salon as a first time client for a creative colour. The booking process included messaging the stylist via social media with a picture of my virgin uncolored hair and an idea of what I wanted. When I first inquired, I asked if I would require two sessions in order to achieve my desired colour. I was not told I would. Excitedly, I booked my appointment. The colouring process itself was pleasant, staff were nice and my stylist was friendly. However although I raised concerns about my dark hair before the colouring process began and during the process when I noticed the purple dye looked dark upon application, I was told the colour would come out vibrant. The results were disappointing and not worth the $400 it costed me. While I understand that hair colouring is tricky and unpredictable, I think stylists should really encourage first time customers to do a strand test in order to avoid disappointing results, as well as throughrougly understand the expected results from customers and set adequate expectations. I would have been more than willing to have two sessions had I been encouraged. If I had been told my expected results weren't achievable I also would have just not gone through it and saved my money. I also think this salon should have better policies in place so that when a first time client like myself who came in excited and illusioned, leaves disappointed and disheartened, they are more willing to return rather than leave a mediocre review because there is nothing to be done for them. To summarize, if you have dark uncoloured hair please do your research before booking at this salon! To me it seems I paid mostly for a hair treatment rather than for colouring, which might not seem like a bad thing, but I was really excited to leave with some fun vibrant purple hair and instead I left the salon with few blue strands and purple that is only really visible in the sun. For the price paid, I expected visible vibrant colour in all lighting outdoors and indoors specially after raising concerns priorhand.

Tori advised that it would take multiple sessions to achieve the colour of balayage i desired however she reassured me it would look subtle and blended. It was anything but that. When asked for a refund the next day I was refused. I Had an important event the same night and could not go back to the salon due to distance and had to get my hair toned from a salon near my work to fix it. The salon I got my hair toned at was mortified by the application and three different stylist told me they would have been able to do it in one session…not three like I was advised. In light of me going to another salon right after, I was refused a refund or credit towards another service at the Loft. This was such a disappointment in terms of colouring and client service.Service: Balayage

Beatta was awesome! She helped me get the cut I wanted when I wasn’t exactly sure of what to do. Highly recommend !

I went there today! Paige did my haircut. She’s very patient and very thoughtful, she’s also very lovely! I like her laugh, hahahahaha! She’s so happy! I love my haircut she did for me too! Since today was my first time visit, I felt little bit shy to take pictures but next time I will take! I love The Loft’s environment and settings!Service: Hairstyling

Paige is a great hair stylist especially with creative cuts. They really took the time to listen to what I wanted out of my cut and color, communicated the limits of my hair type and how to work around them, checked in before making major snips to see if that was the length I wanted and overall just a chill person to talk to. Highly recommend