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The Hudson Bay

  1. Nepean
  2. Nepean Department Stores

Reviews, get directions and information for The Hudson Bay

The Hudson Bay
Address: 100 Bayshore Drive , Nepean K2B 8C1, ON, CA
Phone: (613) 596-9810
State: ON
City: Nepean
Zip Code: K2B 8C1


Opening Hours

Monday: 09:00-21:00
Tuesday: 09:00-21:00
Wednesday: 09:00-21:00
Thursday: 09:00-21:00
Friday: 09:00-21:00
Saturday: 09:00-21:00
Sunday: 10:00-18:00

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Reviews
Staff were helpful and they had a wide selection of things. Prices are around mid-range for things that they sell. Definitely not the lowest prices but also not the highest. They seem to stock higher quality items. Full disclosure: It's been close to 3 years since we shopped here, so far so good.
Good place to shop.. trust me you will enjoy and they always have a big discount ..
The store is very nice and an anchor, but as a retail concept, it is dated, high end stores won't survive unless they bring value or uniqueness. The clearance event, seemed to discount greatly overpriced goods, which gave the impression they were a good deal. Very nice product lines. Would and does appeal to upper scale clientele.
I was disappointed in my trip there last night. I realize it is boxing week, however it was highly understaffed, all of the clothing is expensive but is all wrinkly hanging on the racks. It was hard to decipher what was actually on sale. I was especially disappointed with the customer service at the Women's wear. The young girl at the service desk was rude to customers. It seems that customer service is no longer important in that area of the store. On another note, the woman at the jewellery counter last night was wonderful and very pleasant to deal with.
High quality merchandise but rarely any deals. I wonder if they are still a viable business in these times of on line shopping. Customer service is not great either. Your experience may vary.
I used to buy most of my clothes from the Bay and used to love it. I recently decided to try shopping online from the Bay website. I bought a pair of boots from the website which took more than a month to arrive. They were supposed to be leather boots, but what I received was basically cheap plastic uncomfortable boots. When I went to the Bay store to return them, I was told that they were not belong to the Bay!!!! They belong to another company which is advertising its products on the Bay website!!! And the name is “marketplace” I was told that I should contact that company in order to return the boots. I did, and they accepted the return, but I was told that I have to pay for the shipment! I can’t believe it! I thought I can trust the Bay and its website as I did always…but not anymore.
The shopping experience was alright but my experience at the perfume/skin care section was pretty awful. The workers were really rude and when I simply lifted off one of their products from the counter to show my mother, they accused me of “stealing”. Terrible store policy really, I really recommend they change up the way they treat and speak to customers who are just trying to look around.
Very much improved store displays especially in houewares to show wide wide assorted products not available in big box discount stores. Nice deals on sale items. Lots of choice in the luggage section
Left the shoe dept and the store after waiting 20 mins waiting to get sizes on Sunday April 16. This store has always been woefully understaffed and it doesn't make any sense to run promos like Bay Days when you'll put 2 associates in the shoe dept, for example, and both of them stay at the cash only while people wait around not able to help themselves to sizes. The upstairs women's fashion is worse with usually 1 or 2 registers open and really no one around to ask questions.
I recently visited the Hudson's Bay Company store Bayshore and had the pleasure of working with the blonde sales lady in the second floor She was incredibly helpful and knowledgeable about the products in the store. She was able to answer all of my wife questions and provide her with great advice on what to buy with a big smile.Her customer service was outstanding and I would highly recommend her to anyone looking for assistance in the store.
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