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Reviews, get directions and information for The Home Depot

The Home Depot

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Shop The Home Depot Victoria for all your home improvement products, DIY project know-how, and the top brands in power tools, appliances, kitchen cabinets, flooring, bath, and much more.

Address: 2400 Millstream Rd, Victoria, BC V9B 3R3, Canada
Phone: (250) 391-6000
State: British Columbia
County: Capital
City: Victoria
Zip Code: V9B 3R3


Opening Hours

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 8:00 AM – 6:00 PM


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Reviews
Like all Home Depot stores, this store is HUGE! So it stands to reason that they will have something at least close to what you need. But good luck finding it. I took this picture of the park bench in the store because it seemed kind of funny. Pack a lunch an plan to get lost when you're here because you sure won't get help from the staff. I tried talking through an idea for closet organizing system with a staff person in that area and the guy just grumbled and, I kid you not, told me my idea was "just weird." And then he walked away!!! My jaw dropped. I've built cabinets & reproduction Canadiana furniture so I doubt my idea absolutely wouldn't fly. Home Depot carries the wire shelving system but they said their cutter has been away for repairs for over a month with no eta for when it will be back in the store so I'm thinking I'll shop somewhere else for my renovation project. The few other cleaning tools I needed for my new place took me to their cleaning section that seemed to be mostly bare with a lot of items showing they were out of stock. On the plus side, the cashier was sweet & friendly. I don't use automated cashier because I prefer to support jobs.
8 years ago (30-11-2017)
Management should be ashamed of themselves. BEWARE DO NOT SHOP HERE. I purchased an item off a large end display that was clearly on sale for 50% off. The cashier charged full price, I noticed immediately after payment, but prior to leaving the store. After standing in line and pointing this out to same cashier, I was sent to wait another 15 minutes behind other disgruntled customers at customer service counter. Finally after resistance and excuses, they refunded my $45.00. If you are gullible enough to think this kind of rip off scheme won’t happen to you, then you had better check each and every item you pay for carefully, because MANAGEMENT HAS ABSOLUTELY NO REGARD FOR HONEST PRICING POLICY. If you don’t check for yourself, they WILL HAPPILY RIP YOU OFF, because management only cares about extracting maximum dollars from your wallet. Then when you call them on it, you have the privilege of lining up like CATTLE, TO PLEAD YOUR CASE. What a disgrace. From now on I will visit Lowe’s, their prices are far better anyways and their service is light years ahead of Home Depot.
8 years ago (21-12-2017)
Poor customer service from one of older guy, unwillingness to assist and rude for no reason. Second, it is very difficult to find someone to assist with finding item.
7 years ago (17-03-2018)
One of the better outlets for Homedepot. Staff is super friendly and helpful.
7 years ago (03-03-2018)
Great customer service today from Janice, Eric and Barb. Had a difficult order that they were able to quickly sort out. Very happy with the service and knowledge of the people that work here.
7 years ago (06-01-2018)
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