I bought a metal privacy screen and your employee, Eric who specializes in hardware and knows a lot about carpentry and lumber helped me to figure out how to build a wood frame around this to make this privacy screen into a gate. He also helped me to figure out what hardware worked best for the size of the wood frame and considering the weight of the metal screen. Eric went above and beyond to help me and shared his knowledge of carpentry, which help me to figure out how to do this project on my own, saving me money. Without him I wouldn't have been able to figure out how to do it and would have had to hire someone. Thank you Eric! You are an exceptional employee and representative of the Home Depot!
I went in 15 minutes before closing and was immediately helped with purchasing 150 ft of baseboard. The associate offered to cut as well though it was getting close to closing time. We checked out at 1 minute past closing but I want to say that the service was the best I’ve had even though closing time is here. I also rented the van and it was very good experience as it was new,clean,affordable and they got me out the door in record time. I highly recommend this store as they seem to really understand customer service!!!
I wanted to share a great experience at Home Depot! We went in to get supplies for a project for our daughter and Kiwi, the lady who helped us, was absolutely amazing. She's definitely the friendliest and most helpful worker I've encountered anywhere. If they have an opening for a customer service manager, she should be their top pick for sure!
Never buying online and pick up in store. First spent $470.40 on a NEW Ryobi lawn mower. Got to the store picked it up and went to run errands before heading home to open it up. The moment we opened it we seen grass covering the bag, tires, etc. so we head to the West Store thinking we can go to any Home Depot and return it. NOPE! You have to go to the same location. So that’s what we do, we get to the St.Albert Location and they do the return. We overheard the manager tell their staff to put it back on the floor and sell it used. Never buying from this location again. They sold a used Ryobi Lawn Mower as if it’s new.
This store is so well kept and you never have to look too hard to find someone with expertise to help. Lots of inventory and the choices are many.
