Reviews
Highly recommend this shop especially if shopping for PRS guitars. My experience has been great. Best service, guys know about guitars. I recently bought a PRS SE Silver Sky in Stone blue. They were the only shop where it was available in the GTA. They set up the guitar for me and also threw a free set of strings. Thanks to Ryan and Ryan ;
I just picked up my new PRS Private Stock and as always, the guys at the store are great. I have been dealing with them for a number of years, then I moved to Montreal. I still will drive to Toronto as the quality of service is unmatched and Ryan and Matt are the best. I’m sure I’ll be back again and again.
First time I bought a new guitar from this establishment. They were fantastic to deal with. They threw in a spare set of strings and did a string change and a set-up right there while I waited. Ryan the guitar tech is amazing and Matt was great to deal with also. Very helpful with no pressure to buy an instrument. I would highly recommend this store and wouldn't hesitate to give them future business. C
I can't say enough good things about this company . Great retailer and amazing customer service! Excellent communication! I now check with The Guitar Shop before going to others . Given the choice I go with The Guitar Shop A++
My #1 favourite guitar store. Great friendly service & top notch guitars. Special shout out to Ryan for the quick shipping and understanding. I check the website daily for what comes into the store as they always get great pieces in.
Great staff, friendly even after I spent 3h trying guitars and ended up buying just a strap for now. Definitely recommend!
Did not know about this shop until I missed out on a local kijiji listing and the seller told me I could grab the same guitar new at this place. So I emailed the store regarding the Ibanez Prestige in question and got a prompt response from Ryan who proceeded to answer all my questions. Given the lockdown I couldn't actually see the guitar but he assured me it was pristine and smooth. Took his word for it and ordered it online and then picked it up via curbside the same day. Guitar was fantastic as described and the customer attention was excellent. Will do business here again.
The service here is phenomenal. I brought in my Warlock and asked if they could take a look at it, as it was making an unpleasant buzzing noise whenever I played it. I was pleasantly surprised to hear that there was no diagnosis fee, and that the repair cost would be extremely affordable. I was notified on the spot that the fix would simply require a wire replacement. I was also informed of the price, the time that it would take to complete the repair, and that there would be no additional 'surprise' fees or further repairs performed on my guitar without my authorization. When I returned to the guitar shop the following day, I was in awe of how courteous they were to have gone the extra mile, beyond simply repairing my guitar. Not only did they fix my issue with the buzzing noise, they also went ahead and trimmed my guitar strings, wiped the dust off the body my guitar has been sitting for a while as they might have been able to tell, haha, and also secured the volume and tone knobs as they were fairly loose. I can confidently recommend this shop to anyone with their guitar needs. The service and honesty that I have received here is unmatched by any other guitar shop. A sincere thank you to the great staff here!
A true guitarist's shop. Excellent selection of gear, guitars, and amps. Knowledgeable and accomodating staff.
Excellent experience to buy guitar here! Cozy environment, friendly staffs and great deals for top brand guitar! Thank you for letting me got my dreamed Martin guitar. It sounds gorgeous!