The Compass Rose Health and Wellness Centre

After multiple surgeries on my hips and knees, I had a few complications and the blood flow to my legs was non-existent, my feet turned black I lost my toenails I had ulcers all over my bottom legs and I was taking up to 20 pills a day. I started doing salt floats and within 2 months my legs and feet were amazing.The detoxification of my body was another bonus. They are great people to deal with. Can't say enough about Cheryl and The Compass Rose. Ted Jacobs
8 years ago (29-09-2017)

Very relaxing comfortable place. The lady at the front desk is very nice and extremely Pleasant to talk to.
8 years ago (15-11-2017)

Awesome experience in the salt water bubble! It was very relaxing floating and listening to meditative music. I was made to feel welcomed when I arrived for my appointment.
8 years ago (09-07-2017)

When I arrived I was asked to pay the HST, this was something I believed I already paid on the Groupon app but I paid it again so I could go ahead with the float. The gentleman then showed me to my room and I soon as I walked in I was taken back by the musty smell, I then looked around the tub and it had about 3 inches of scum all around the tub just above water level. I questioned the gentleman on how often they are cleaned ... he then said that the tub must not have been working correctly and offered me another tub. I experienced the same musty smell when walking into the next room and the same scum around the entire tub, this tub also had hair floating in it and black stuff settling at the bottom. I booked a float to relax and I knew there was no way I could relax in such a dirty environment. I then went to the front desk and told the gentleman I couldn't go through with the float because of the state of the tubs. At that time he went back to look at the second one and came back with a wash cloth saying "you are absolutely right" and showed me the washcloth with scum on it- he said it must have been sun tan cream. He returned the $7.50 I paid in hst but said I would have to go through groupon to get the rest of my money refunded. This wasn't my first time at compass rose but it has definitely gone down hill and I suspect it won't be open for much longer. Even the site of their front desk is appalling. It's is so dirty and cluttered- it shocks me that a facility that is directed towards bettering people's mental health keeps their welcome area in such a state, the dust, the dirt, the clutter, the disorganization cause me anxiety just looking at it. The gentleman did offer me some time in their massage chair but by that time I just wanted out of there and declined his offer.
8 years ago (20-05-2017)

To start, the service was awesome. Receptionist was amazing and gave us great detail and a tour (as it was our first time). The atmosphere is very relaxing. Definitely taking trips again. Also, Groupon has great deals with them as well.
9 years ago (22-09-2016)