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The Better Health Store

  1. Lansing
  2. Lansing Grocery
  3. Lansing Health Food Store
  4. Lansing Cafes

Reviews, get directions and information for The Better Health Store

The Better Health Store
"Michigan's #1 source for organic foods, vitamins and more. Our mantra? Better nutrition at better prices, all backed by better advice from our nutrition experts.Look to us for:•The area's largest selection of organic produce• All the top-quality vitamins and supplement brands• Sports nutrition and proteins• New and tried and true ways to lose weight• Delicious prepared foods, desserts, an organic salad, soup and hot bar at our Better Health Cafes • Natural bath, body and aromatherapy products• Green home products• Better Health rewards through our APP"
Address: 305 N Clippert Ave , Lansing 48912, MI, US
Phone: +1 517-332-6892
State: MI
City: Lansing
Zip Code: 48912


Opening Hours

Monday: 09:00-21:00
Tuesday: 09:00-21:00
Wednesday: 09:00-21:00
Thursday: 09:00-21:00
Friday: 09:00-21:00
Saturday: 09:00-21:00
Sunday: 11:00-19:00

Update Info

related searches: Better Health Store locations, The Better Store, Better Health Food Store, Health food stores Lansing MI, Better Health website, Better Health Brands, Better Health Vitamins, Better Health Store canton MI
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Reviews
Went in today to purchase the black seed oil. Seen a brand marked down in slotted location on the shelf. Was later told that it was the wrong slot and price should have been located a few spots down. But there wasn't any open slots or double placement of the product. But the manager grabbed the tag to remove the current labled product and price location. And wanted me to pay double the price marked. I Won't purchase a item thats overpriced but is the regular price of a top brand on Amazon.
Better Health??!! I went there at my son's request as he had to return a powdered drink enhancement he bought the day before that was 8 months past the expiration date $40 bucket. So I grabbed a coupon out of booklet I had and decided to try the salad bar a 1pm. The cold "salad bar" looked ok but the "warm food bar" looked awful. Many trays were empty or food was dried out. I still was dumb enough to grab a few items off both sides as I was hoping it was better than part of it looked and regretted my choice later as it was awful QUALITY. My son who is a customer there was wiser than me or knew something from past experiences as he declined any food. The kicker was when I went to check out, they cashier told me I could not use the 15% off coupon on food. Whaaat? Petty BS, I did not see that disclaimer anywhere on the coupon and will try to double check when I get another one. However, I will not go back there again no matter what the coupon says for their over priced, under quality food bar. Nor their expired vitamins.
We love this place! Great place to get some knowledge and vitamins and they have some great sales. Thanks so much for all the yummy food. Oh they have super delicious entrées that are ready to go in the cooler by the deli. Highly recommended for an inexpensive and healthy meal.
Bottom of the barrel place. Better off going to any other vitamin/supplement place or ordering from a discount place online. 15+ yrs and customer service is still bad. Used to be 70ish lady possibly owner and now it's guys 1 with extremely bad b.o. that talk amongst themselves about the gimmicks of the supplements being sold. Employees unhelpful as they have no clue about supplements but offered to help find things. The items they actually had available I found myself after employee offered something different and said they didn't carry it. Shelf prices are lower than what it rings up and cashier was annoyed and ignored it while wanting to proceed with a phone #. Avoid this place.
This location is better than some of the others. It has a small selection of produce and when the salad bar was running, it was great! Unfortunately the cafe leaves much to be desired. They are usually out of most ingredients and the display cases for deli items are very sad. Decent packaged goods section for a quick stop of your usual health food.
Called ahead of time to place an order for the cafe and we ended up getting there before we actually got connected. We decided to do the grab and go and the food was so old and disgusting we couldn't eat it. The grapes were covered in mold, the tortilla wrap was so soggy you couldn't pick it up, the salad was soft and old. I don't know if they change their date on their stickers or just use really awful produce to begin with, but we will never again be going here. The customer service was also terrible. First of all the phone service, then when we get in there are 3 people at the check out leaning on the counters, on their phones, and gabbing. Greeted by no one even though the place was dead. Another customer was having a hard time flagging down someone to order food at the cafe. Also the hot food bar looked like it had been sitting there for days. So grossed out by this location.
I have to give BH a 4 for effort. I use this store as a quick stop for health foods. Besides being a bit too expensive, the staff manager tends to be rude, the cafe is often clueless and prepares meals and smoothies incorrectly, the store doesn't do quality checks. Oh! The last minute change in store hours with no explanation. Horrible. Other than that the cashiers are nice! And it's quick. Not bad but seriously could be better! I'd still go there in a pinch.
Good prices. Nice employees.
Great selection, decent prices and discounts, considering the speciality nature of most items. The deli section is great, but would recommend making things more often than once a week. Overall a good experience, although the employees could be nicer, but hey, we get it, working isn’t any fun.
I've tried to tolerate it. Today is the last day I paid my time there. Like many reviewers have noticed, the customer service is lukewarm at best and dismissive at worst. I personally don't like the constant misinformation given to me and their attitude as if I had experienced delusion. I tell you two stories to back this up. 1. I found out that they didn't have walnut milk, my favorite, so I asked the manager to help me order through his distributors. He told me to come next Monday. I came back; a guy snappily asked if I received a phone call. I didn't know what he meant. Then he told me that I'd have to get a phone call in order to come get my items. I told him the manager didn't tell me that. Well my order didn't come that day. But I caught the manager again in the store. He told me that the distributors couldn't deliver them the last time but he would put in a new order and I would have to come back next week. I asked if I needed a phone call. He said I should just come back. Well the same story repeated itself. So I decided to save myself the trouble and just waited. For a while. Then when I was about to give up on waiting and deciding to buy my milk online, a call came and my items arrived. When I checked them out, it was on a weekday and I had automatic 20% off for my membership. This detail will be relevant below. 2. When I first started to shop here, they told me that I would have 20% with membership during weekends. Yes a cashier told me that face to face when I was checking out. That 20% off is applicable to items that are not on sale. So then I shopped there during the weekends. After a few weeks, a gentleman told me that that had changed and now I could have the 20% off deal during any day of the week; he said "that certainly boosted the sale." So now I started to go there any day of the week. How many times did I have that deal, 20% off for not on-sale item? THREE TIMES. Fast forward to today, the same old lady rang me up. When I noticed that my membership didn't automatically get that deal kicked in, I reminded her. She then spent time explaining to me that this automatic 20% wasn't true - basically negating all what I had experienced before. She then told me I must have had a coupon, which no one said it before, and then she proceeded to explain how coupons work in groceries store like Kroger in general. I insisted that I wasn't just told, I was actually having the 20% off before and I would need to talk to another person. Frankly, I got tired with this back and forth. She said "go ahead". Another person came and told me that the 20% automatic off deal had changed and now I would need a coupon. Ok, I can handle changes. What I can't handle is someone told me that what I experienced and got told wasn't true, all the while, trying to interrupt my conversation with another person. Have you felt that you hear the other person said but they are not hearing what you said? It's like that with that woman. When I got back home, I started to remember: The SECOND time I had this automatic 20% off deal, THIS OLD LADY WAS THE ONE WHO RANG ME UP AND APPLIED THAT TO ME, WITHOUT THE WHOLE COUPON RANT. It wasn't even on the weekends. If you like to deal with clueless, forgetful people who like to make you out to be like that instead of them, well I guess you would enjoy the place. I'm checked out today.
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