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Thai Express

  1. Kingston
  2. Kingston Thai

Reviews, get directions and information for Thai Express

Thai Express
"We are your local Thai Express and pride ourselves on cooking Thai food made with love, fresh ingredients, and authentic flavour fast in our fiery woks. Come enjoy your Thai faves like our Pad Thai, Pad See Ew, Tom Yum Soup, Thai Fried Rice, and our signature General Thai® filled with the savoury, sweet, sour and spicy flavours of Thailand. We also have a tasty variety of curries, stir-fries, appetizers, and desserts filled with our Thai heart. Don’t forget to ask about our Discovery Menu with a different dish each day at a special price! Thai Express is the same but different. **COVID-19 measures** Our Thai Express has incorporated precautionary measures for the safety and protection of our customers and our restaurant employees."
Address: 945 Gardiners Road , Kingston K7M 7H4, ON, CA
Phone: (613) 389-6662
State: ON
City: Kingston
Zip Code: K7M 7H4


Opening Hours

Monday: 11:00-21:00
Tuesday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-21:00
Saturday: 11:00-18:00
Sunday: 11:00-17:00

Update Info

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Reviews
Visited the place today for quick lunch with friends. We were in the hurry so wanted to get something quick. This is first time I visited Thai Express. I order fried rice with vegetables. The food was okay and the quantity is quite good. I asked chef if I can get soup without fish or meat. But there is no soup option for vegetarians. I felt the price is on little higher side. Although you can try out if you want to try Thai food quickly.
I love Thai express, but this location really dropped the ball. Went to get some dinner here and the noodles were almost completely uncooked. Couldn’t even get through the first couple of bites. Incredibly disappointed.
Thai soup was not tasty. Noodles and dumplings were not good cooked. They used plastic wares that are not my favourite.
On google it clearly says that this place closes at 11pm. I was at the store before 10:30pm and they were closed. It would be great if you guys could get your timings sorted. I also tried calling the place several times earlier and they never pick the phone. How are we supposed to contact you guys if you dont pick up? Please try and improve the service.
Ordered through skip the dishes. Asked for no bean sprouts in my food. Got bean sprouts in my food. Called and explained and they told me to just get a refund through skip the dishes. Not even an apology was said about it. Not so sure they care about their customers. Now I'm out my dinner because which isn't helpful as I have celiac disease and only have a handful of options to eat for takeout. Will not be ordering from there again. Do not recommend.
Tried the shrimp Tom yum at this location and it was really good! Only issue was the neighbourhood wasn’t great, what has happened to downtown Kingston? Homeless ppl sleeping on the benches, garbage floating around, I got harassed by a crackhead for money and didn’t feel safe. Would never go here when it’s dark.
My wife and I both love this place. Their food is delicious, service is great, and they're usually very quick. On top of that, you get to watch them make your meal right in front of you. The restaurant is clean and there all tons of menu options so it's not hard to find something you'll love.
Horrible Service, I have frequented this location many times. When taking clients up to Kingston this was ulour uaual lunch spot. As time goes on, service has gotten horrible. Today I ordered a tofu fried rice and confirmed with the employee it's vegetarian so they don't put egg. They delivered a vegetarian fried rice without tofu and added egg. When we approached them to fix it the employees tried to charge me extra 3 dollars for tofu and said that vegetarian doesn't include tofu. They also stated the the order i said was to comlicsted. Communication with their current employee base seems to be horrible. Further I went through reviews for this location and it seems it's an ongoing issue. Their customer service is rude and getting orders wrong seems to be a norm. How does a franchise allow this locatoon to run without keeping business owners liable for this sort of attitude. If customers wanted to take a risk and try something different , we'd go to non franchise locations. The reason behind choosing a franchise food spot is for comfort and consistency. Very disappointed
Excellent service, professional, quick, food very tasty, well prepared with parking.Food: 5/5
Pretty nice little spot, the soups there are all fantastic. Edit originally 4 stars due to the chicken being shaky once when I got it, but I've upped it to 5 after the owner responded to my review kindly. I have so much admiration for owners who treat reviews legitimately and that dedication is something I admire.
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