TD Canada Trust

I am speechless. After half an hour waiting on the line for business customers from third I became second. At the same time it was only one teller for personal banking and 11 people in line. Actually that didn’t bother me since I had accepted it may be, BUT: The Manager of the branch came to me and after I complained from the lack of staff She asked me “ What are you doing here “ I was shocked and before had a chance to respond she continued and offered me to go to RBC if don’t like the service here. She was definitely embodiment of customer service.
9 years ago (23-11-2017)

No one is ever available to staff the counter or take a walk in call. All appointments need to be made weeks in advance. Anytime you go into this branch you will be greeted by a line up out the door full of unhappy customers, there was even a monitor turned around with a movie on it.... I never expect to be at a bank long enough to watch a movie. The staff that works at this branch is very friendly and they know their stuff, it's just getting through in a timely manner to get service. 2 starts
9 years ago (19-09-2017)

Great service, but always a bit slow. May need more staff
9 years ago (10-01-2018)

I bank here often as I live close by. every time I've gone in there's 1 or 2 tellers and a huge lineup of annoyed people. They need to start staffing thier counter better. There is also never any safety deposit boxes available which is also annoying. I gave it two stars because the staff is actually quite knowledgeable and decent so I don't mind booking appointments here.
10 years ago (03-03-2017)

Long line ups. One or two tellers and one is sometimes new.
9 years ago (21-09-2017)