Symington Dr Owen

I wish zero stars was an option. I was supposed to take two wisdom tooth out and was send to Dr. Owen Symington. After paying the initial assessment, he said they were super easy. Great! I book the extraction, take time off work and we have my brother-in-law flying here as we have a newborn and no one could pick me up otherwise. I call a few days before to confirm and it was all good to go. Too bad that the morning of the surgery I get a call at 7.40am that the doctor had to cancel all appointments as he has back problems. Hey! Stuff happens. But now we have to reschedule as my brother-in-law was leaving. Lucky for us a month later my parents were supposed to visit. Great so we rescheduled. But now a doubt was creeping in reading some other review... Will he cancel on me again?! Well I call a few days before to confirm. All good. But just in case I also call the afternoon before asking "are you sure it won't happen like last time that you call me at 7am to cancel" the answer was just "I can only tell you that it is confirmed".... Oh well! You can guess the rest of the story. I take time off work, but at 7.30am I get a call that Dr.Symington had an emergency and all appointments were cancelled. I later found out this was no easy surgery. He clearly doesn't know how to do his job nor how to be professional. Stay away from this dentist as he will waste your time and money for assessment visits that take you nowhere.

This dentist is the worst. So unprofessional. My partner and I book appointments with him and his team months in advance - make arrangements with work - then receive phone calls from his receptionists an hour before our scheduled appointments stating that he has to cancel. How does this happen 4-5 times? It’s ridiculous.