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Reviews, get directions and information for Sylvan Lake Registry Services

Sylvan Lake Registry Services
Address: 150 Pelican Pl, Sylvan Lake, AB T4S 1K2, Canada
Phone: (403) 887-2102 ext. 2
State: Alberta
County: Division No. 8
City: Sylvan Lake
Zip Code: T4S 1K2


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed


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Reviews
Terrible. Every time I come there’s some sort of an issue. Whether you ask a question and are answered with a stupid look and no intelligent answer. Or they set you up with wrong test further wasting your time. Then laugh about it after and not apologize. There is very few times I see more then 2 people working at the front which’s makes already long wait times even longer….. could go on. This place is just terrible. Highly recommend going anywhere else’s if you can help it.
I will honestly go out of my way to go to this registry office. The people are always so nice and efficient. I have never had a problem here.
If I could give negative or 0 stars I would. Last year the employees were great - not sure if they have had a staff overhaul since but the employees I dealt with a couple of days ago were rude, unhelpful and don’t seem to know the most basic legislation. Awful experience.
Always enjoy going into the registries, such friendly staff always love seeing Janie and Connie , and now there is a new staff member I believe her name was lakein or laken lol but she was the sweetest person instantly greeted with the biggest smile and kept me laughing definitely brightened up my day after the long week I had , left there with satisfied customer service and lot of laughs!! looking forward to my next registration!
I rated this place so badly previously that I would drive to red deer to use registry there to avoid it. Countless bad run ins, seemed to be the same staff for many years. They've changed up pretty much the entire team and it's worked out well. I've had nothing but helpful and positive interactions every time the last few times I've used this registry in the last year or so!
Very friendly & helped us with multiple requests right up until they closed!
Horrible place to do a drivers test. I wish I would have read the reviews on this registry before wasting 160$. Go to Red Deer for the advanced road test. If you go to sylvan lake you’ll be scammed and left feeling angry. I showed up 30 mins before my test. The women instantly turned me away because of tint on my front window. I wasn’t aware since I bought this vehicle second hand and the the tint is barely visible. I thought it was factory which is acceptable. You can see through the glass easily. I offered to peel it off because I did not want to lose my money, and I understood the reasons that tint is illegal. This was still with 20 mins before my test was schedule to start so I would of had more then enough time to peel it off. She said it was unacceptable even if I would peel my tint. She was rude and made me feel stupid, it was embarrassing. Overall I will never step foot in this place again. Worst experience ever.
GO ANYWHERE BUT HERE FOR YOUR DRIVERS EXAM!!! We were there 35 mins early, had all paperwork done in 5 mins… drove an hour to get there… all lights working perfectly when we left, the centre break light in back window went out sometime between home and Sylavan lake… It took us 10 mins to get to Canadian tire and back with a new bulb, no tools required just pull and plug, we returned 8 mins past appt time so test was forfeited. My son took the day off of work to take this test… Cost us a days work, the cost of the road test and the fuel to and from Sylvan Lake! About a $600 day….ALL FOR 8 mins…WAS ABSOLUTELY LIVID ….. we were expected to sit there for half an hour to wait for them but they couldn’t give us 8 mins to fix a bulb…
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