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Swiss Chalet

  1. Fergus
  2. Fergus Comfort Food
  3. Fergus American (Traditional)

Reviews, get directions and information for Swiss Chalet

Swiss Chalet
"For over 65 years, Swiss Chalet has served Canadians delicious comfort food at a great value price point. It all starts with our rotisserie chicken and smoky BBQ ribs, perfectly paired with our fresh cut fries and famous signature chalet sauce. Available for dine-in, delivery and take-out!"
Address: 793 Tower Street S , Fergus N1M 2R2, ON, CA
Phone: (647) 943-2812
State: ON
City: Fergus
Zip Code: N1M 2R2


Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-21:30

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Reviews
Amazing service today from Shaun, Omar and all of the wonderful girls. Everyone was super helpful. We didn’t know which sour cream to choose for our pierogis so Omar let us have both! Food was delicious.
I ordered 2 Festive Specials for takeout. I live 20kms from the Fergus Harvey's. The 1/4 chicken in both meals were very small, not even close to what we normally get. Very disappointed and we live too far away to return it. It was nowhere near the value we paid
We were met by a girl at the cash wearing a hoodie and not having a clue about how to order what we wanted she did not put the cu for drinks on the counter so we did not get it. All in all not a pleasant experience and we will not be back due to this our lunch was $51.00 we expect more if the girl is new then say that and we would understand a little
Be careful of this place. I placed an order online through the app and paid for it with a gift card I received at Christmas. About 10 minutes after I ordered, I received a phone call saying that there was a system error and my order didn’t go through. The problem, they wanted to redo my order and didn’t have my gift card information. Of course, I had already cut up the card and through it into my garbage. Absolutely no help from the person I spoke to. So now I’m sifting through a dirty old garbage can try to get my $50.00 back. Completely unacceptable.
This is one of our stops while on a road trip in this heck of the woods. We get Swiss Chalet all the time because we love the taste and the fact that it is rotisserie chicken. Recently, the fries are much better and more in line with the look and feel of regular fries, so that’s made it even more attractive.
Was pretty bad, food came to us cold. Seems like they use frozen food and microwave it. The staff was decently nice despite our complaints
Ordered 2 quarter chicken dinners, a chicken club wrap dinner with a poutine, and 15 chicken wings. The quarter chicken pieces were smaller than the baked potatoe, asked for gravy with the poutine, only received cheese curds, and a side of chalet sauce. Not impressed at all.
Sadly one of my favourite chains seems to be having a hard time with this place. The potatoes arrived always seeming old and reheated from days before, instructions for the chicken to be well done was never followed. It seemed like management was good but was having trouble with the staff listening.
We placed an order for almost $95.00. We came home from picking it up my husband had no French fries, ribs were so tough I threw them out couldn't even chew it. No chocolates or coupon no dressing for Ceasar salad. So very disappointed. This is the second this has happened. So sad because we love Swiss Chalet .
Had the roast beef. It was mostly fat . It was horrible. Threw most of it out.Food: 1/5
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