Sugar Blooms and Cakes

The quality of their cakes have been lessening in recent years. I bought a cake in the last week it fell apart with the first cut. The two cake layers did not hold because where it is usually jam in the middle was hard icing. They seem to be more concerned about productivity now versus quality baking

These guys do not pick up the phone all day and at the time of closing i think they just put the phone on side, it just says busy busy busy! Is this something like owner don't want to do business or the employees are not soo good

Never tried the cake before but it was very light and delicious

The worst customer service ever!