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Reviews, get directions and information for Structures Métropolitaines (SMI) Inc

Structures Métropolitaines (SMI) Inc
"Le bonheur est à portée de main aux appartements et maisons en rangée à louer de Structures Métropolitaines au plein coeur de l’Île-des-Sœurs.L’emplacement avant tout! Située sur les rives du fleuve Saint-Laurent, près de vastes espaces verts et de parcs, ces propriétés offrent aux résidents une panoplie d’activités de plein air. À seulement 15 minutes du centre-ville de Montréal et non loin de boutiques, d’épiceries, de banques et d’écoles, les résidents apprécieront les avantages de vivre à l’Île-des-Sœurs. Votre animal de compagnie y trouvera également son compte grâce à la proximité du parc de West-Vancouver. Les logements sont bien desservis par les circuits d’autobus 168, 178 et 12."
Address: 450 Chemin du Golf, Verdun, QC H3E 1A8, Canada
Phone: (514) 769-8982
State: Québec
County: Communauté-Urbaine-de-Montréal
City: Montréal
Zip Code: H3E 1A8



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Reviews
heaters stop working and you can't get an electrician to come by for two days. ridiculously understaffed. p.s. I cannot reply to the response from Boardwalk representative below, so will just add it here. first of all, coming with a thermometer and measuring the temperature does not qualify as "ensuring that the temperature is comfortable for my family". i did not realize the discomfort of my family needs to be proven, considering half the heaters in my apartment are not working. please be assured that we are very uncomfortable and will remain so until the issue is resolved. secondly, I find it very disappointing that my issue only became a "top priority" after I lost count of the calls I had to make to the Contact Center team. Every time I call, I have to explain the situation over and over. I have to sit by the phone the whole day, since no one found it necessary to call me back and at least let me know the electrician won't be coming early on in the day. That would still be disappointing, but at least I'd have some certainty. thirdly, this is not the first time heaters fail in my apartment. last year, the fire almost started in one of them, luckily, i was home at the time and turned it off promptly. heaters were replaced, thermostats were replaced and yet they still fail. I hope when the electrician finally comes, he will be able to offer some insight into why this keeps happening, and a solution will be found. and finally, i could write pages about other issues in my apartment. mold in the bathroom, paint peeling off the ceiling, water temperature jumping up and down, half the dryer units not working in the laundry room - just to name a few.
Been a tenant for 4 months and so far, i am very happy with the service provided by the landlord! We had an issue with the shower's pressure and within 15 min, someone was taking of it. I took over someone's lease and there were a few things that needed to be checked and they did it all immediately. Very impressed! The fact that animals are accepted is the main reason i picked this place. The service, the building itself and the surrounding area are the reasons why I hope to stay awhile!
I sadly need to write this review and be honest. I really love my apartment and I was hoping the company could solve those problems but they didn't. Unfortunately no one informed me about existing problems in this building 100 Gaspé.: -Very bad cigarette smell in my bathrooms -Food smell coming from neighbors in my bedroom -Heating not working properly -Increased rent because they changed kitchen hott which didn't work I opened request on their website but no one answered, already 1 month, while I and my child, we are breathing cigarette smell...
Had a plumbing issue at middle of the night on a weekend, when i called the hotline number, Metropolitan resolved the issue in a timely manner, so i appreciate that.
The buildings on nuns island 490 rue Abelard and others similar have a very old electrical system. One fuse connected to all rooms and living room. Very bad electrical wiring in all the building. They do not want to fix this and keep making excuses that it is just the way it is. We only put 1 AC and everything else closed and it still breaks the fuse. If I can give it -10 stars I will.
This company is problematic. They charge an unjustified 350$ for a lease transfer, it took 3 months of a mouse infestation during pregnancy to be solved I asked for compensation with no reply after 5-10 calls and emails despite my health being on the line. Many of the agents lack transparency and basic empathy, and are pushy and rude with their tennats. The lawyer and boss manager never return calls or emails. They try to increase the rent by 4 percent every year despite a building that is falling apart in some areas. Despite contestant complaints from tennants about rampant theft in the building, they refuse to help. They force you to give them your banking information for automatic withdrawal despite rules against privacy. Basically, tennants are just numbers for their bottom line. Stay vigilant about your renters rights with them and go through the Tal if needed. The 1800 number is pretty good though if you need a repair, though during COVID it was a struggle.
Great neighborhood and big 2 bedroom units, but management does take a while to deal with pests. It took 2 weeks for a mouse problem to be dealt with and have been seeing cockroaches in my unit for over a week with me calling daily asking for it to be dealt with so that it doesn't spread to other units.
The service is so bad, it takes them so long to get back to you, I made a request for a dislocated window and it’s been more than two weeks now and no one showed up.
Worst service I have ever received. My rental agent and treated me with absolutely no respect, huge manipulation and no regards for the interest of the tenant. As a result of his incompetence, the company robbed me of nearly 2,500$ Do not rent with them.
The building in general is clean, could have a lot of improvements with the help of the tenants that require education related to the garbage and the recycling. The time response for services requests had improved the last months, sometimes they missed some. I’m happy with the suite where i am even if i received it in really bad conditions.
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