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Stewart's Horology

  1. Winnipeg
  2. Winnipeg Watch Repair

Reviews, get directions and information for Stewart's Horology

Stewart's Horology

About

Repairs and Restorations to all fine time pieces

Products

Seiko brand Watches, Bulova Brand watches, Lorus watches, Timex watches, Pulsar watches, Caravelle New York watches, stop watches, Seiko Clocks, travel alarm clocks, Refurbished Vintage watches, Renata batteries, sabona copper and magnetic bracelets, Hirsch and Alpine straps, Connoisseurs cleaning products, findings, tie clips and cufflinks

Address: 2741 Portage Ave , Winnipeg R3G 0W7, MB, CA
Phone: (204) 789-9620
ten.stm@1znbwets
State: MB
City: Winnipeg
Zip Code: R3G 0W7


Update Info

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Reviews
Amazing service. Stopped in unannounced and asked if he could do a repair while I waited. He took my watch, disappeared into another room and returns with it like new. I had no problem tipping him for that service. And so reasonable with pricing.
I had a devil of a time trying to find a jeweler that would replace a simple watch battery. Finally someone recommended Stewart's. They are friendly and knowledgeable. I took 4 watches one day and went back the next day with a clock that needed repairs. And not that it matters but the buildings landscaping is beautiful. These folks care about the details and that is appreciated by me.
I am extremely happy with the customer service I received. The person I chatted with was also very knowledgeable and able to answer all my questions.
Took my water resistant Seiko watch here for repair. I had been getting condensation building up under the crystal. They pinpointed the problem, which was the gasket for the crown. They dried out my watch, replaced the crown gasket and lubricated the gasket for the back of the watch. It was ready for pick up the next day.
Professional and excellent at what they do! So thankful there are watchmakers in our city! Top marks for quality and expediency!
Excellent customer service and very friendly, knowledgeable staff. After going to other stores asking for help, and being told my watch cannot be touched due to its value and risk of being broken. Stewart’s Horology was able to repair my watch with confidence and made it look easy. They had no problem with me watching the work being done. Definitely will bring my other watches here for servicing. The price was fantastic.
I left them a German automatic watch in June 2017, to which they attempted a repair, telling me that it had run out of lubrication, and gave back to me in 6 weeks. The watch did not work as the rotor did not wind the mainspring after the first service. I returned the watch under their service warranty, and they ended up replacing the movement with an unknown type. They did NOT return the broken movement to me, they did not even know what had happened to it when I asked for it to be returned. Again, the watch did not keep time because the rotor was not winding the mainspring. They tried to blow me off that I was not moving enough, even though no other automatic watch I have runs out with daily wear. I brought the watch back again for a THIRD time in October, and did not hear back from them until I called looking for my watch. No issues were fixed, at any point. The experience of being run around and having an ETA movement replaced by an unknown and sub-par unit cost me $150 and 6 months. I would rate them 0 stars however the limit is 1 star. I'm sure they are fine replacing watch batteries, but I will never, ever do business with them again. I would have been better off sending the watch back to Germany rather than trying to use someone local. This was the first, and the last time, that I will go to Stewart's Horology since the owner passed away.
Took my Seiko in for routine service on a 6R15 movement. When I received it back there was dust or lint on the dial and hands. I wouldn’t accept the watch back and insisted that it be removed. After getting it back a second time, there was still lint on the dial under the sapphire crystal. When I queried them again about it I was told that it happens and they don’t work in a dust free environment. Additionally, they damaged the hands during repair. I won’t ever take a watch back in here. In addition to the poor customer service, I have no faith in their ability to successfully complete a routine service.
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Stewart's Horology map

Directions to Stewart's Horology with public transportation

Westbound Portage at Booth 50 meters
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Northbound Booth at Portage 60 meters
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Eastbound Portage at Woodhaven 100 meters
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Westbound Portage at Ronald 130 meters
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Southbound Ronald at Portage 140 meters
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