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Reviews, get directions and information for Sterling Federal Bank

Address: 221 N Union St, Byron, IL 61010, USA
Phone: (815) 234-7601
State: Illinois
County: Ogle County
Zip Code: 61010



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Reviews
Brandi Reeter did a phenomenal job of helping me determine which type of account best fit my needs. She opened the account, collected my signatures online and sent me the documents by mail. The time Brandi saved me by not having to run back and forth to the bank was greatly appreciated — as I travel for work and the time I have at home is valuable.
Just had an appointment with Angela Perna and she was GREAT! She was very patient with us and explained everything to us very well! Would definitely recommend her for your loan officer!
Sterling Federal Bank is absolutely fantastic! their mortgage officer name Angela Perna took care of us nice and briefly. She well explained to how the process and upcoming is going to be. I recommend her to anyone who seeking to a mortgage loan
Went into the bank and a wonderful lady named Tiffany helped me. She was patient and helpful. In a world of fast paced atmospheres it is nice to have friendly professional customer service. Well done Tiffany and Sterling Federal Bank!
Saw Michele about a double billing problem with my debit card. She was most helpful in getting my issue resolved. Thanks Michele!
We recently stopped to take money out to pay our property taxes and Heather P helped us. She told we could just pay them there and save us trip to the court house. She was very informative and friendly. We so appreciated her knowledge and great customer sevice.
Giana Berry was very helpful with pointing me to the right direction with what I needed and provided excellent customer service. She is definitely a great asset to your bank and deserves to be promoted.
Dawn Avila is definitely my go to girl. We were both having a rough day and I had about 5 transactions. She took care of me like a boss, as we both vented to each between transactions. No more drive thru for me, too many new people that lead to mistakes. Thank you Dawn, you are much appreciated !
Tygen at the sterling branch has been more than awesome in assisting us with our business account. I would highly recommend reaching out and having her assist you with all your banking needs
I've been lucky enough to be working with Mike Smith. He's a loan officer at Sterling Federal. He explains all the details so even I can understand what's going on. I highly recommend Mike and Sterling Federal Bank.
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