Stay N Play Child Care

Stay N Play is a wonderful child care center. 3 of my children attend here. My 10 year old attends the summer school age program which is exceptional. The teacher engages the children in fun learning all summer long and they go on multiple weekly field trips. My 3 yr. old and 5 yr old attend in the preschool rooms. They also are engaged in various learning activities throughout the day. They are 4-Star Parent Aware rated, which is wonderful for my family as both of my preschoolers were able to utilize their Early Learning Scholarship at the center.
8 years ago (12-04-2017)

The staff is friendly and caring. We love that the kids get to go outside so much.
8 years ago (27-06-2017)

They send children home with fevers that do not have fevers...For record (complaint to the state) sakes have take my son immediately to ACMC right after he was sent home this week (3-6-16 to 3-11-16) and both times his temp was 98.0 when they said he had a temp of 102.7 on Monday and 101.7 on Thursday. The Dr on Thursday (His regular pediatrician) made me call them to comfirm his temps as I got in within 20 minutes of him being sent home from daycare. She stated there is no reason he should have been sent home but he still wasn't allowed to go to daycare Friday even though the Dr said at 9 AM that he was perfectly fine. He was tested for influenza, fever and strep throat. We are looking for another daycare as in my opinion they are probably short staffed and that's why they send my son and other kids home who are healthy...Beside sending a complaint to the state I will also be submitting a complaint to the Better Business Bureau.
10 years ago (12-03-2016)

I hate this daycare they send my son home while he didn't have a fever I had to rush from work to get him they said he vomited and wasn't playing enough and when I got there he was perfectly fine and happy he was happily playing with other kids the staff there are so bad the owner is so mean she basically doesn't care anything going on the other staff are all young and don't know what they doing the front desk lady is overwhelmed she basically does everything she was the only nice person and they charged you so much they charged me $100 for half a day like seriously they should close this daycare ASAP it's out of hands but thankfully I got my hundred dollars back otherwise I would've took them to court for false statements about my children and for being so unorganized jeeezzz.please somebody needs to stop them
9 years ago (22-09-2016)

The CEO Kristen is very unfriendly. If you try to talk with somebody higher up your shot down. The owner is the CEO's mother! They have very unorganized billing! They will give you a bill with a large lump sum. If you get ANY kind of county help what so ever they DON'T include this in your direct billing. Infact my son went there over 6months, i had a stack of these crazy bills plus auto drafts from my account i assumed everything was fine. I pulled my son out gave my 2wks notice due to them having my pick him up every other week for crazy ridiculous things and plus my son was getting "ouch reports" every other day some of the time nobody could tell me what had happened (like when he ended up with a giant goose egg on his head). I get one big bill for over $600.00. I spent a day picking through each auto draft they took, all there paperwork for what county pays them, what the difference is and i did owe them a little over $500.00 which i paid immediatly and provided documents. the assistant Cassie agreed with my paperwork and stated the county probably still is sending a payment which is why there is a difference i told stay n play to send me a bill if its wrong and provide WHY i owe .....which they couldn't do in the first place and thats why i had to pick everything apart and spend my time correcting there billing. I am not the only person to end up with LARGE lump sum bills and nobody says anything to you or gives you a direct bill for months! They also have never sent me tax info on what i paid for 2012 or 2013. When this was addressed yesterday i get told by Kristen to bad so sad i sent them out and oh yeah you owe use 159.00 still. I requested a bill they refuse to mail anything out. She stated this amount was owed because the county shorted them on there normal pay. THIS WOULD MAKE IT A MATTER BETWEEN COUNTY AND THE CENTER. Kristen also told a friend of mine that she gave a $800.00 bill to that she would not giver her tax info on what she paid since she had a balance left of $400.00. THIS IS ILLEGAL. and i have reported them to the BBB.
12 years ago (11-02-2014)