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Starbucks

  1. Fraser Heights
  2. Fraser Heights Coffee & Tea

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Starbucks
"Starbucks offers more than just the finest coffees from across the globe. Since 1971, friendly people, great music & a comfortable, upbeat atmosphere have created the famous Starbucks experience."
Address: Fraser Heights , Fraser Heights V4N, BC, CA
State: BC
City: Fraser Heights
Zip Code: V4N


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Reviews
First time at this location. It seems like a good Starbucks. But I think the staff were running around kinda lost or just slowed down. It was friendly but you can tell the vibe was low, probably due to the season or morals. Would go back but low expectations. Also the clientele that came in had a sense of entitlement. Maybe why the staff were kinda low. Just a meh experience.
The staff are so lovely. Sometimes I just go in to talk to them. The food is good. The drinks are awesome and when you ask for a suggestion, they usually come through and since it’s such a good Starbucks with employees that get to know the customers, they tend to suggest drinks that are personal to you
The staff is really friendly and the food ant drinks were good. The problem with this location is that was really dirty. The tables were sticky and the floor was dirty.
I ordered 2 drinks. The staff was very busy. I received one drink while the other drink sat in the blender for 5 mins. When I asked if I could have my second drink I was mocked and was given my drink with a nasty attitude. Asked to speak to a manager and was refused. Absolutely horrible service I won't return. Oh ya I forgot to mention that the staff had lots of time to hand out water when I asked for my drink that I paid for I was the ahole. Maybe I should have poured my own drink. I think this staff member should be looking elsewhere for a job. Horrible person
Nice location, lots of outdoor seating. Coffee was made to my specifications-excellent. Tried telling the server I didn't want syrup in my drink, he said he would tell the barista. That wasn't the point, I pay enough for my addiction and wanted him to correct the cash total. He finally got it. I understand
super friendly staff and nice environment — there is a bit of a wait during the mornings due to the volume of orders but i don’t mind as the staff are doing their best :
Disappointed today is red cup day. From last year’s experience, I knew this store would be overflowed in the morning. I placed a mobile order at @7:30am, and the app told me the drink would be ready in 7 mins. I did not believe. I arrived by 7:50, the staff told me they did not receive my order. I could not wait for another 20 mins so I left. I heard from a friend that there were about 30 plus cups left on the counter at 9 am, waiting to be picked up. I guess there were a few disappointed customers like me. Just so the store manager know that if your staff can't handle the volume, please turn off the mobile order and just serve the people in the store. At regular times, this is a Starbucks I like to chill with my friends.
Been going to this Starbucks for the past few years. A lovely store with superior customer service. Especially barista Dawn and supervisor Lamar. Incredible team and always a pleasant visit!!
Poor customer service.. called them 10 times to request something for my Uber eats order.. at first they ignored .. and later they sent all my calls to voicemail At least could’ve picked the call and put me on hold.. but no
I am from Seattle and was visiting Surrey. Went to this Starbucks a few times during my stay and had a really good experience! Not only was the coffee good, but the staff here were awesome. They were so friendly and jovial and at the time that I went 7 am and around 730 pm the store wasn't crowded at all!
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