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Staples Malton

  1. Peel Regional Municipality

Reviews, get directions and information for Staples Malton

Staples Malton

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Staples has everyday low prices on office supplies, tech, furniture and everything you need for a home office or business.

Address: 2937 Queen St E, Brampton, ON L6T 5J1, Canada
Phone: (905) 791-4522
State: Ontario
County: Peel Regional Municipality
Zip Code: L6T 5J1


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Reviews
February 27, 2026. 7:37pmnArrived before 8 PM to return three Amazon items, with only one designated for Staples. I had the QR code and there was a small mix up, and I called Amazon while I was already being helped, a process that ended up taking under two minutes to fix.nnThe moment it hit 8:00, the associate assisting me told me to “come back tomorrow” and walked away mid transaction instead of handing me off to another employee. Two other associates followed and left me standing there in the middle of an active return. That is not “closing time,” that is abandoning a customer.nnCustomers have schedules too. I don’t operate on your clock, especially when I arrived before closing and the issue was seconds away from being resolved.nnAll the associates that left with the associate helping me, one of them eventually came back and stayed likely the manager, not sure and thank you to the employee at the front who actually stepped in to help he was wearing all black because they were the only ones who showed any level of professionalism or basic customer service.nnAlso, the Amazon return system here is a mess. At Canada Post, every scan clearly shows which item is being processed. At Staples it’s just scan and “you’re good,” which explains why both staff and customers are left confused.nnAmazon fixed the situation in under two minutes something the two associates couldn’t be bothered to wait for.nnIf a store is going to accept Amazon returns, the staff should be trained to handle them properly and not rush customers out the second the clock hits closing while they’re mid service.nnVery poor experience.
Needed to go to Walmart but also needed to drop off an Amazon return to staples.. realized I had 10 minutes to spare before close and decided to stop in. An Amazon return takes less than a minute. When we pulled up to the doors we noticed the gate inside was basically pulled out and then we saw someone open the doors for customers to get out. My boyfriend insisted I just force my way in because if a business states they are open until 5pm then they should have the doors open until 5pm. My photo has a time stamp at 4:55pm sat in the car waiting to show someone coming out showing it was closed before 5pm on Sunday. I hate being the person who walks in right before close but I was not there to browse, I just wanted to do an Amazon return which again takes less than a minute. Really bad service staples.
Just bought something from here and the cashier Manjot was so entitled about her job. I don’t have a habit of taking paper bill and wanted the online bill for my purchase. She didn’t asked me about it and when I said I won’t be able to take care of the bill for long, she Soo ENTITLED said you should be able to take care of the bill. Guess who needs basic customer interaction training and please don’t be so full of yourself, be humble.Zero rating for manjot
A busy time of year and many people were in the store requesting attention. I dealt with Darsh. He was wonderful. A definite asset to the company. I had to courier out an item. He was pleasant, didn’t rush and explained everything to me perfect. Made going out at this time of year pleasant.
Went in to buy printer ink, I was told by the manager that I was not allowed to make two payments with the same card back to back. I asked why and he just told me it’s “policy”. I said I can come back and buy it later which he proceeds to tell me he will wait there all day to ensure I cannot purchase my printer ink lol. Managers name is sajid. Highly do not recommend shopping here.
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