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St. Cloud Federal Credit Union

  1. Stearns County
  2. Stearns County Atm

Reviews, get directions and information for St. Cloud Federal Credit Union

St. Cloud Federal Credit Union

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Find out more at www.stcloudfcu.coop.

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Locations in St. Cloud (3030 First Street South) and Sartell (1716 Pinecone Road South, Pinecone Marketplace, Sartell).

We also have Drive-Up hours for both our St. Cloud and Sartell locations:
Monday - Thursday: 7:30 a.m. - 6:00 p.m.
Friday: 7:30 a.m. - 7:00 p.m.
Saturday: 8:00 a.m. - 1:00 p.m.



"Whether you're a financial whiz or a banking novice, there's no denying that money plays a large part in your life. From investing your paycheck to setting up college savings accounts for your children or financing a home or car purchase. With help from the personal bankers at St. Cloud Financial Credit Union, you can build a financial plan that's right for you."
Address: 3030 1st St S, St Cloud, MN 56301, USA
Phone: (320) 252-2634
pooc.ucfduolcts@ofni
State: Minnesota
County: Stearns County
Zip Code: 56301


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Reviews
I would like to say that I am very proud to be a member of Saint cloud financial credit Union. Everyone of the staff are very knowledgeable and helpful. Every questions that I had transferring my funds we're answered In a very professional manner. Let's just say they do a great job for me and they will probably do a great job for you. I highly recommend banking at Saint cloud financial credit Union.
Horribly disappointed as of late. I've recommended this institution to everyone I know and can no longer do that. Tonight I was forced to repeat myself several times and offered no real solution that doesn't cost me time and additional money. After repeating myself several times I did get short with the manager because I had already told her the solution she was trying to force was not going to work. The teller then came back and by this time 20 minutes had passed she verified the cash I was able to withdrawn and the account it was coming from and then gets it ready. She hands me my stuff I apologize to her for my attitude and explain what had frustrated me with her manager. She just kept apologizing. I started to pull out of the lot and looked at my slip and the account that was just verified was NOT the account the money was withdrawn from. 3 weeks ago my account was compromised they told me my card was expedited and when I called to get it the thing hadn't even been processed so my expedited card took longer to get than if it had been ordered normally! Absolutely no one followed up with me or the card company
This bank is genuine with there business, they care about customers and the community. Recently Marie Skoulund called me to let me know they have a gift for me to pick up, SFCU wanted to thank me for helping out our community. I shared a brief testimony about Next Step Sober Homes that God has me doing and SCFCU acknowledged with validation the importance of breaking stigma to addicts. We have a pandemic bigger then covid-19 & it's drug addiction in our families and neighbors with alarming rates of death where stigma has prevented loved ones from reaching out. I want to acknowledge SCFCU for there hearts. I am blessed to be a customer of SCFCU and am proud they are apart of growing Next Step Sober Homes in our community.
Malena at the Sartell branch was awesome with my teenage daughter when she went in to open a student account! She even went out of her way to follow up with a nice personal gift and card based on their conversation at the first visit. I am super impressed by the care she received. We love SCFCU!
Banked here my whole life. I defiantly like the staff. I have known most my whole life. I do feel it has became a little "Wells Fargo like" in the last couple years which is a turnoff. I have accounts at other banks because of that.
Opened an account to have a physical location to deposit cash into and have access to cashier services. Two separate times, someone else was able to use my account on Target.com. After the first time, they realized it was another member with an account number similar to mine. I filed a report, and they "handled it internally", but were very polite and helpful. It happened a second time with the same member using my account, as well as an accidental direct deposit into my account, and when I called to confront the issue, they offered to change my account number. No. I want you to address the fact that your security measures let someone who isn't me deposit and withdraw money from my account MULTIPLE TIMES. When I explained I'd rather just close the account, the gal told me she'd send me a form to sign, but she was just about to leave for her lunch break and wouldn't get to it until later. VERY UNPROFESSIONAL.
The insurance company that works with St. Cloud Financial are absolute thieves. I have never heard of an insurance premium that is $3300.00 for 3 months. That is absolutely disgusting. No insurance company any where in the country charges that much money for 1 vehicle’s full coverage. They are non-negotiable with that number and claim that there is nothing they can do. I will never ever do business with a company that is that disgusting especially in these difficult times. Are you kidding me? I am doing everything I can to get out of this. Get a loan and bank elsewhere!! They are horrible people!
I'm a proud customer of the St. Cloud Federal Credit Union's family of locations. I've used their services for several years and what I like best about them is their small town hospitality. They remember your name and use it when you're banking with them. Customers always appreciate that. They also offer very competitive rates and most of the services that I need. Personally, I'm a fan of their Sartell location and staff, simply because that's the location I use the most. They have walk-in and drive-up hours available. I do wish that they offered a few additional services, such as the ability to exchange currency, for those overseas business trips and the like. Aside from that, I've always been very pleased with their service.
So far so good. I only wish they had more branches closer to the twin cities because I do so much business down there, but they treat me good, so I’ll be ok.
Opened an account on 2/10/2020. On February 27th I still didn’t have my debit card... I called and they said they made an error on the address and they would send me a new one right away. I called on Thursday and I was suppose to have a new card Tuesday... never got the new card. Finally ended up closing the account because I was so frustrated. It shouldn’t take almost a month to get a debit card...
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