Spruce Grove Smiles Dental Group

I really dislike complaining about anything but I've had two pretty unpleasant visits. I realize that, that is the luck of the draw and being short staffed may have had something to do with it, but after getting some fillings my tongue is in an incredible amount of pain and I can't say this has happened before. I don't think the hygienist helping the doctor working on me was his usual helper or even a hygienist, being that there was a struggle, I overheard, dealing with the position of my tongue and the doctor saying, 'It's okay, this isn't your usually job'. Also, his regular helper was suppose to be back but had apparently left leaving this poor girl to struggle. On top of this they were suppose to look into my benefit package to see if I was covered completely for my cleaning and a mouth gaurd after warning me that I needed one but this also didn't happen. So in turn I was asked to leave a deposit even though the receptionist assured me after the first visit they would do some communication with my benefits. I had a lot of trouble sleeping due to the pain now I'm having extreme trouble focusing at work which might be why I'm writing my first review. I believe I'll just be moving on to a new dentist now given my situation and I hope this helps anyone looing to avoid this hassle
7 years ago (20-03-2018)

Dr. Alexander Yeh is an amazing dentist. He always greets you with a handshake and genuinely cares about how you are feeling. I have had fillings,crowns and a bridge done by him and take my kids to see him and the hygienists at the Spruce Grove location. Most recently I had experienced pressure and cold sensitivity with a recent crown that he did and the receptionist got me back in right away to fix the issue. He is aware at all times of how you are doing and keeps communication going with you during his work. He means it when he says to let him know if you are feeling any discomfort at any time and to come back and get it looked at. I highly recommend Dr. Yeh and the team at Smiles Dental.
7 years ago (18-08-2017)

They are a great group! Very friendly and never leaving you in the dark. They let you know what they are going to do each step of the way!! The new technology is wonderful also as we came from a small town practice.
8 years ago (16-05-2017)

From the ladies in the office, every assistant & dr yeh I recommend this clinic, they are all caring & kind.😊
8 years ago (19-05-2017)

very. bad service they lost my Xray!! how can you lose xray? they always lost not clean they always change staff wich mean they are no good dont go there
8 years ago (30-03-2017)