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Sport Chek Merivale Mall

  1. Ottawa

Reviews, get directions and information for Sport Chek Merivale Mall

Sport Chek Merivale Mall
"Sport Chek is Canada's largest retailer of men's, women's and kids' shoes, jackets, and clothing, as well as sporting gear for activities like running, cycling, swimming, watersports, team sports, hockey, golf and more. Shop online or at one of the 200+ locations nationwide. Plus, we offer same-day and next-day delivery powered by Doordash, so you can get your gear fast. What are you waiting for? Visit us today."
Address: 1642 Merivale Rd Unit #0580, Ottawa, ON K2G 4A1, Canada
Phone: (613) 225-6674
State: Ontario
County: Ottawa Division
City: Ottawa
Zip Code: K2G 4A1


Opening Hours

Monday: 9:30 AM – 9:00 PM
Tuesday: 9:30 AM – 9:00 PM
Wednesday: 9:30 AM – 9:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 9:30 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
My wife and I had an amazing experience with a very knowledgeable man at the service shop! His name was Marc, he was very patient at explaining all the questions we had for him. You can tell he was very passionate with his job! Great store! Great staff all around, they acknowledged us from the beginning to the endm
Went to get a new pair or skis & ski boots. The person who helped me was pleasant and helpful. The store also has a good selection of ski and I quickly found something that was both what I was looking for and that I felt good about. I’d say overall it was a good experience.
Great customer service. I had bought a pair of shoes that needed to be exchanged but were long overdue for a return. The gentleman at the store did take them back and gave me full credit to get another pair.
There's a good selection of items to buy. They have services like skate sharpening there as well. Its a partner with Canadian Tire so remember to bring your triangle card if you're buying something. The selection of clothes and shoes is nice. You'll see more modern looking stuff here. If you're looking for colorful outrageous things you're in the wrong place.
I received excellent warranty service for my bike at the Merivale location. The service Techs and Manager went all out to solve my problem. If in the market to buy a new bike I would put this store at the top of your list.
Connor was very helpful and patient with the kids to pick tlour perfect ice skate shoes
I asked the red head kid in the store for help and added a please at the end of my question. Kid says and I quote "not like that I won't" after the displaced comment on his part, I reiterated and specified that I had said please. At this point I'm beginning to be increasingly insulted by the poor costumer service. I spoke to the manager and left the store without purchasing. I will never step foot in that store again.
Would like to give a huge shout out to Kevin! Thank you for the exceptional service and helping us find the right ski boots. You were very knowledgeable and helped us decide which ski boots to get. You made our shopping experience extremely pleasant and enjoyable. Thank you Kevin!!
This location is not up to date. Dec 25th on google map says it is open, and I drove 20km but ot was close
We were there for last minute shopping since we would have our first ski lesson. Sorry, we knew that we should not do this. We want to ski for the first time although we were busy. A staff was walking through an aisle, stopped, greeted us without a smile and saying a very short "Hi". From his eyes, he was staring at us like thinking why we were there 7 ish p.m. when the store was not yet closed until 8 p.m. So we asked him nicely about ski pants. We asked whether they were out of stock or somehow that i was surprised that there were nothing to see. We could not believe with such the attitude after we aked. The responses were walking away while saying "No, we do not have." "You guys are too late for the season". Well, we also have another life. We did not believe that we would hear something a bit rude. So we walked away from the store without purchasing anything. Our suggestions are that there are nicer ways to say to show good customer service such as "we are sorry that they are out of stock." Or you could say "Maybe you could try somewhere else." If you could have said nicely, customers would feel great and be store loyalty rather than be scared and probably would not go back again. I have been in Canada for a year. The only thing that i am still doubt about some of the places have much more rooms for improvement in terms of customer services. And again, no matter which job you do, it is the job we are proud or happy with. Thank you. Cheers, One potential customer.
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