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Reviews, get directions and information for Smith Chevrolet Cadillac Ltd

Smith Chevrolet Cadillac Ltd
Address: 950 Notre Dame Dr, Kamloops, BC V2C 6B9, Canada
Phone: (250) 372-2551
State: British Columbia
County: Thompson-Nicola
City: Kamloops
Zip Code: V2C 6B9


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


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Reviews
The sales guys are good and nice. But once you buy a vehicle and try to get whatever done to it you're put in a backseat. My family has numerous vehicle bought here and if we try to get something done as simple as an oil change and have an appointment for first thing in the morning, it's still at least 2-3 hours before we get the vehicle back. I've had my truck in multiple times for Bluetooth issues with a brand new (few months on the market new) phone. They said they can't do anything and I have to call GM Assembly and file a complaint. I did that, 4 hours on the phone with GM and On Star they said they'd get a GM Assembly tech in to look at it. They never did that. It's been in multiple times for an issue they won't fix. They say it's my phone when I've already had that end checked out. Oh ya, and this is still all under warranty. Go to Zimmer Wheaton, don't waste your time here.
7 years ago (21-03-2018)
Great service at the start when I was looking to buy. Once I bought my vehicle, seems like I don’t matter. I bought a pro package for the truck that cost 4000. I have been chasing them for 3 months now trying to get everything done for the pro package. Seems like only the one guy knows about the package I bought and he’s never around. I thought everything that the package covers would be in the system, but every time I bring it up to the service department, they are unsure what I am talking about. Donno what it will be like if I take my truck in for things the package covers and they have no idea about it, they might charge me for things I am covered for. I am still working on getting everything done on my truck, keep finding more things they haven’t done. Takes a lot of time out of my life to keep bringing it back just to get a few more things done. I just don’t like how I have to keep guess on things they still owe me that they have to get done to the truck. So that’s why I give them one star. The one star is for the great service from the sales man. If it wasn’t for him, I would give zero stars I also took my 2018 Silverado in after 400 km, because the truck was shutting down. Once I got it back, there was three good scratches in the box on the driver side.
8 years ago (17-01-2018)
We almost purchased an Equinox here in the summer. Travis was an excellent and friendly person to work with. Ultimately we went with a different vehicle from another dealership, based mainly on financing and features. But I would definitely recommend Travis to anyone looking to buy a vehicle.
8 years ago (23-12-2017)
Woulda been 5 stars if I coulda test drove the new corvette
7 years ago (21-03-2018)
I have a work truck that is constantly running and needs attentions bi-weekly. These guys are always willing to take me in. Fast, friendly, and done well!!
7 years ago (06-03-2018)
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