Smart Move - Vancouver

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"Smart Movers Vancouver-Your Local Moving Company in Vancouver.Smart Movers takes care of all your moving needs in Vancouver.As local and Long Distance Vancouver movers, we take pride in delivering superior moving services for customers throughout Vancouver. The winners of the 2020 Consumer Choice Award for Vancouver moving companies, we’ve made it our goal to deliver quality support for every step of your move. Not only do we make sure you get the quality moving service you deserve, but we also strive to take care of a variety of moving needs through our wide variety of services.Services We Provide:- Local Vancouver Movers- Long Distance Vancouver Movers- Office Movers in Vancouver- Residential Vancouver Movers- Packing Materials."

Address: 1715 Commercial Drive , Vancouver V5N 4A4, BC, CA

Phone: (604) 720-2021

State: BC

City: Vancouver

Zip Code: V5N 4A4

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Reviews

From start to finish, our experience was pleasure. They gave me a 3.5 hours arrival window, which kind of sucked but I get why they have to do that. The driver called me 30/45 minutes before arriving. Everything went very smoothly. They wrapped my furniture and loaded up the truck in no time. Highly recommended.

It was the first and last company I contacted. The person on the phone was reassuring and warm which gave me no doubts about hiring them. The movers, Jess and Les, were extremely careful and attentive when it came to packing and transporting my stuff. On top of going above and beyond in doing their job, they also had a great sense of humor and very easy-going personalities. As a single woman living in a big city, I felt comfortable and safe from the beginning to the end. 100% recommend!

They arrived on time and served until all was finished, not wasting time paying for more hours. They were also very polite and had a smile on their faces the whole time.  They put all the furniture down and wrapped it to prevent it from getting damaged.  Thanks their excellent services.

From the initial communication and quote, through the courteous and informative updates, right up to the punctual and polite staff who took great care in delivering our belongings to our new home. Simply superb.  Nothing was damaged, everything was packed carefully, and it all arrived on time. Definitely recommended.

I cannot say enough about how wonderful my experience was with Tony and Philipe. They called ahead of time, kept me informed were extremely polite and such a fun team to work with. Everything was handled super professionally and with utmost care. Not to mention the laughter and fun we shared, which made moving so stress free. The drop location was quite far too and they made it such a breeze. Thank you so much smart movers!!! So much appreciated!!

They were on time, costs were what were agreed. I hired this company to move 6 major pieces of very expensive furniture to my home. I found them through a recommendation. They completely restored my faith in movers with their excellent services.

The moving team was very friendly, on time and very gentle will out things as well as careful not to mark up the walls in both the old apartment and the new one. They had really great communication as well!

My husband and I were very satified with the services we received.  Guys that helped move our items were very fast and friendly during our move.  They were very attentive as they quickly moved and packed all items.  Great job!!My husband and I were very satified with the services we received.  Guys that helped move our items were very fast and friendly during our move.  They were very attentive as they quickly moved and packed all items.  Great job!!

This has to be the worst move we’ve ever completed.  Smart movers damaged some our furniture and electronics valued up to $3000. From missing parts of bed frames, scratched mirrors, broken porcelain plates, ruined sound systems - list goes on.  This was one of the most difficult moves we had to do because this team did not do their job well, leaving almost half of the work to us.  First, we had issues with one the movers - Ray. Ray was extremely unprofessional, wasting time talking and burning hours instead of helping us carry stuff. He would pretend to be working to burn hours and extend the cost of the move, even when we told him to pick up the pace since the move had to be completed in less than 4 hours.  He would use every minute he had to talk to the building concierges, me and my sisters, and burnt time holding elevators to make it seem like they weren’t working. This caused major delays in our move, that resulted in us paying extra fines in our new buildings.  I have to say though, Max, the other of the two movers, did his best given the situation and was professional. He worked really hard and did his best given Ray wasn’t helping us. Unfortunately, their team slacked as a whole, so I had to recruit help from my two sisters. Between them and me we ended up moving 40% of our property. Max worked loading the truck while Ray was either on his phone or wasting time inside the truck.  Our original quote was for 3-4 hours. Due to all these delays we ended up having to extend it to 6 gruelling hours - this was mostly because of Ray’s delays and lack of professionalism.  The worst part is I’m still unpacking and discovering more damaged property as a direct result of the move - items that the Smart Movers team moved.  Given how much we lost so much in damages in this move, I would never recommend this service to anyone.  Avoid at all cost.

Professional and generally great running moving company and they really give back to the community. The prices were very_ reasonable. All in all a great_ experience…..

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