ShopRite of Franklin

This place has really gone downhill. I don’t mind if it is busy. I don’t mind waiting. However watching literally 3 people standing at the front of the store doing nothing but chatting while people wait on line for one person working a checkout. I worked terrible jobs like this but I took pride in my work. It is not everyone at all there were certainly people working hard. And I don’t blame these kids when the culture allows for it. Not everyone is a leader. The guy outside that got me a cart… seeing I was walking with a cane. He was awesome. As were the people I met at the deli. These people work hard and suffer as it reflects on the good work they do. They also have to pick up the slack. Having a leader around however would help everyone. These ever growing prices really can’t support 3 additional wages for each 1 working. Maybe pictures would be good next time.

Prices keep going up up up! ShopRite used to be to get value for your money. Not anymore. Same prices as the higher class markets. Not enough attendants at the deli counter and deli prices are out of control. Not sure why ShopRite has given up on helping the people in the community. Instead they choose the corporate greed that all other retailers have. Very disappointed with this company.

Unapologetic management and rude customer service staff. Quick to accuse theft, but lo and behold, surprise, paid for all my items, not even an apology. Management should really check the attitude of their staff and also train on how to diffuse a situation. When you have several employees standing around the self checkout, but none of them seem to be observant enough to see that you paid for all your mechandise instead scanning one and leaving without paying, that's an issue. Will be finding a different grocery store to do my shopping. Shame since I was a regular several times a week.

Dirty store with low quality food. Catering to poor and working class hillbillies. Horrible produce. Deli is dirty and overpriced. Compare this to the Shoprite in Sparta? Just a bad place to shop. Bad food and bad atmosphere. You want to know why poor people are often overweight and get sick? Come to this store and see what they sell and people buy.

Love this store! Was there today, got a lot of nice food!!!! Line was short!

I have a different view of food stores than most people. I built and maintained them for 25 years. The Ramano family prides itself on how clean and well run their stores are. They are the cleanest stores in the Shop Rite chain. They do their best to keep them well stocked and up-to-date. Prices are up everywhere Shop Rites buying power keeps name brand prices down. They have a high turnover on products so everything is fresh. You might be able to find lower prices but not quality. Produce and meats are always fresh and the cases are clean. Most stores don't have the cleaning program that Renetco Shop Rites have and believe me that's important . Most food stores are amazingly filthy. Not this store or any of the Ramano's other stores.

As always, Shoprite has a wider selection of various products than most stores. Supply chains here are more reliable too.The newer stores are as capaable of high end products and services as a Whole Foods store. Looking forward to new one in Sussex!

I do shop from home weekly they always saying items out of stock my husband go inside store upon picking up groceries and found the items i won’t be shopping there anymore

THE SHOPRITE IN FRANKLIN NJ MUST HAVE A REALLY GOOD MANAGER. IT FILTERS DOWN TO THE STAFF. ALL OF THE STAFF THAT I HAVE MET, PARTICULARLY THE CUSTOMER SERVICE STAFF ARE ALL HAPPY AND HELPFUL. !T IS A PLEASURE TO SHOP THERE.

The overall experience at Shoprite has definitely improved. There is more organic and local produce than in the past. Unfortunately, it's still hit or miss when it comes to selection and quality of the produce overall. Some days the produce looks great and others not so much, or the selection is limited. The staff has always been courteous and helpful. The prices, overall, are lower than other local grocers, and they now have self-checkout, home delivery, and pickup options.